Higginbotham Insurance & Financial Services - Brownwood (TX)

Shannon Cavers I am so grateful for Sharon F. at this office. She is knowledgeable, attentive, ethical, and kind. I had an emergency situation with my Mothers insurance and she made it a top priority to help us get coverage. Thank you so much!

Charles Wade Lisa takes care of us at Farmers Thomas Scott Agency. Shes very knowledgeable and helps break down your policy so you understand the coverages you have. We needed a tow and Farmers reimbursed us up to $75. I took my receipt to Lisa and she submitted to Farmers and I had a refund in my bank in less than 30mins. Excellent customer service at Thomas Scott Agency.

Adil Surani Highly recommend. Use for all of my stores and constantly recommend colleagues to them. Service and price is top notch!

Tracy Shworles Never met Tony, but when I found out I was going to need surgery I was given his phone number. He reached out to me immediately. Although due to me situation an immediate needs it was cheaper for me to go ahead an pay out of pocket than to even attempt insurance considering monthly premium and deductible that could go towards a surgery that couldnt be put off much longer. I highly reccomend contacting Tony. Hes very knowledgeable, honest and takes the time to listen an do what he can.

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

Herbert Boone Only place to get help. Been a customer for over 20 years.

Sally Holloway Great people and service! We’ve been with them 35 plus years!

Shambra Bradford Erika was GREAT! She was very professional and so nice! She got me a really good deal on my monthly payments. Definitely recommend her and this place!