Farmers Insurance - Russell Key - Frisco (TX)

Ari Cash If I could give no stars I would. Such an unprofessional place to have had an experience. Whoever the woman is who was working at 2pm on 02/23/24 found it appropriate to roll down her window as she drove away and yell profanities at my fiance. Simply bc he was upset she was 1. Leaving her job unattended during open hours and 2. For saying she didn’t care that my finance and 3 year old daughter were waiting in the car after driving an hour away to the closest location. She laughed at us as she got in her car as well. Honestly just a hateful woman. Anyways all of this to say we just wanted to cancel our plan and were told we had to in person. Just for this to happen and us be able to do it over the phone. Truly I recommend taking your money elsewhere. And to miss girl, I hope your attitude as well as you life improves and that maybe you do some self reflecting

David D JR and his team have done nothing but go above and beyond what I expected out of an insurance agency. Their customer service is outstanding, the rates are affordable, and the coverage is perfect for my needs. As a family man, I appreciate JR and his willingness to help me during times that fit my schedule. I have recommended him many times over, and will continue to do so into the future.

Elida Velez Quick customer help & Great prices.

Michael Mitchell Keith & Crista are excellent! They got me the best rate for my Commercial property insurance I called all over Amarillo and no one came close to there price For Coverage they gave me on my commercial building in Amarillo , The both of them are very professional and nice people Great Service Great Prices Great all the way around Keith even took a drive down to amarillo to meet me ! thanks again . Mike Mitchell.

Gina Wright I can’t say enough great things about my insurance broker! From start to finish, they made the entire process smooth, stress-free, and easy to understand. They took the time to listen to my needs, explained all my options in detail, and found a plan that offers excellent coverage at a great price. Their responsiveness, professionalism, and genuine care for my situation really set them apart. I feel confident and well-protected thanks to their guidance. Highly recommend to anyone looking for a trustworthy, knowledgeable insurance expert!

Tonya Thatcher Super sweet staff made me feel very welcome!! Have great music playing in the back!! Easy too get started and setup!! 10/10 would recommend!!! And there mascot is a lama i mean come on how cool is that!!

Debbie Reeves I would like o give Kate a big shout out this morning! She was very helpful, kind and informative. Kate helped me with some issues I had dealing with my aunt’s insurance. I wished more people were as helpful as this young lady! Keep up the good work Kate!!!

Amanda Slamcik Lassetter I appreciate that Rebecca always seeks the best possible rate for her clients at renewal and is so proactive about communication. She provides clear options, allowing the client to make the best choice available according to their own priorities. Shivers & Associates provides a personalized level of customer care that is increasingly rare and highly valued.

Justin Johnson Over pay all the time