Texas Farm Bureau Insurance Company - Tyler (TX)

Greg Sullo I highly recommend Pasadena Insurance Agency, Inc.! Their knowledgeable staff provided exceptional service, guiding me through selecting the right coverage tailored to my needs. The level of care and attention to detail they showed was impressive. Their competitive rates and efficient and superior communication further set them apart. Pasadena Insurance Agency, Inc. truly delivers peace of mind and goes above and beyond to ensure customer satisfaction.

Brady Kennemur Amanda is the best person, ever, of all time! She provided excellent service and she’s super super super nice, and she made my experience seamless and easy. She deserves a raise! (Mainly for having to deal with me!) In all seriousness, I highly recommend her, above all others. Thank you Amanda!!!

Darita Vallejo I had an amazing experience with Lesly when setting up my car insurance. She not only gave me a great price but also provided a discount for switching to this insurance. What stood out the most was how detailed and thorough she was in explaining everything. I arrived at 5:10 PM because I get out of work at 5, and even though it was close to closing time, Lesly still provided excellent customer service. She never made me feel rushed and took the time to walk me through every detail. She was calm, polite, and extremely professional. She also worked efficiently—it took less than 20 minutes to complete the paperwork! On top of that, she even helped me set up the app on my phone. I truly appreciate her patience and dedication. She definitely deserves a raise! I will be recommending her to my family and friends. Thank you, Lesly, and God bless you for your excellent service!

Seth Shonkwiler Great place, awesome customer service, and genuinely helpful. I refer all my friends and family here for insurance.

Rachel Henson Personal attention at its best! I’m not great at remembering to pay bills and they will always call and email to make sure your policy stays in place. Also, I’ve had to file a claim before and they made it the easiest task ever!

Francisco Pacheco I can’t say enough good things about Brittany Ballard. She has been absolutely amazing as my car insurance broker. From the very beginning, Brittany took the time to walk me through every detail of my coverage, breaking things down in a way that actually made sense. She’s incredibly knowledgeable, patient, and genuinely cares about helping her clients make informed decisions. Every interaction with her has been positive—she’s responsive, thorough, and always makes sure I understand what Im signing up for. It’s rare to find someone in this industry who goes above and beyond like she does. If you’re looking for someone who will truly look out for you and make the whole insurance process stress-free, Brittany is the one to call. Five stars all the way!

John Dickinson Very knowledgeable and helpful with my insurance needs.

Cindy Smith Sheila goes above and beyond to help everyone who comes to her to get their insurance needs met. The great thing is once she gets you set up that is not anywhere near the end of her help; she stays with you and makes sure you are getting the best deal and if a medicine is not covered she will investigate the next best thing. She takes care of my husband and I and we cant praise her enough.