Waley Insurance Agency - Leander (TX)

1 /5 Misty Bakos: I have dealt with Wales for years and have enjoyed dealing with them, until the past several months. Had to straighten out the mess. Starting with Wales saying my payment is one thing and its not, so I under paid, resulting Ina unpaid balance. Second, I got a late charge because Wales didnt post my payment until 4 days later. Said he drop the charge, but failed to enter it, so Ive had a late charge rolling over all this time. This also caused banking problems. Now I deal straight to the insurance company its self. Disappointed., Let down.

1 /5 Paul Cleek: Called one week ago to get a homeowners insurance quote. Gave my information. Five days later I heard nothing back so I went to their web site and left a message. Two days later and I have not heard anything. I guess on the positive side they are consistent.

5 /5 Karen Green: Ive used Waley for many years and really enjoy working with Josh. He always recognizes his customers and chats like family! The office will be moving soon.

5 /5 Danette Shults: Josh Waley is courteous and knowledgeable. Very busy , but never forgets to return a phone call. I appreciate his hard work and always kind disposition.