A-MAX Auto Insurance - Plano (TX)

Malina Very happy with the service and prices, Isaac and Yvette have been very helpful. I highly recommend this place, everyone is always friendly and they will go above and beyond to meet your needs. Thank you all so much! God bless!!

Mark Gott I am writing to express my disappointment with the service I received from Shane Howland and his office staff, particularly Vickie. As a long-time customer of ANPAC since 1975, I valued the relationship we had built over the years with previous agents (both now retired) which included 8 of the 11 rental properties we owned, 3 cars, our homestead at that time, as well as recommendations to family members. Unfortunately, my recent experiences have been disappointing with Shane Howland & co. When my previous agent retired, my business was transferred to Shane Howland. ( I dont know why) Over the past year and one-half, my wife called several times to obtain quotes for her mothers house- I finally got in touch with them to get that ins. To this date they have never returned HER phone call. They apparently didnt connect the dots, her last name and mine, the same- so they just didnt return her calls. Hmmmmmmmmm Additionally, I found Shane and Vickis level of service and professionalism to be lacking. The attitude and communication style of Shane and Vickie did not meet the standards I expect from an insurance provider. The interactions felt dismissive and unfriendly, which was particularly disappointing given my long-standing relationship with American National Ins. Co. Based on my experience, I cannot recommend Shane Howland or Vickie for insurance or financial needs. I hope this feedback is taken constructively, as my intent is to share my experience honestly. I wish Shane and Vickie and his staff the best in their future endeavors. If I could give -10 I would.

lizzie cibrian Thank you Esmeralda for being so helpful gathering my quote. Excellent customer service! I would definitely recommend this company!

JJ-YT2005 I recommend this place for any type of insurance you need. I came in here looking for an insurance for my car and Margarita helped me find the best one fitted for me. She is very helpful and very welcoming.

Jennifer McCowen Reyes Larson is the Best insurance Co Ive ever worked with! Very thorough & informative. Awesome group of people. I would highly recommend them.

A P Warner Insured with this agency since 2016. Wonderful service!

Israel Silva this is an amazing place to do business with. the entire staff especially Lisa will always follow up to see if everything is ok. can not go wrong doing business with Greer

Steven Olivas Ric Rivera is a scam artist I asked him for a quote on home insurance when I went with another insurance he billed me $350 forged my signature and then sent that fake bill to collections to try and ruin my credit. Luckily I had the current insurance policy start date and could prove I never went with Ric Rivera. Beware slick Ric Rivera he will try and bill you for doing nothing. Midland TX please do not ask for a seeming less free home owners quote. Anyone moving into Lonestar II beware.