AVIA-All Veterans Insurance Agency, LLC - Pasadena (TX)

Sara Vincent To be honest, when I first got renters insurance from Kevin, it was online in New Mexico because I just needed insurance for my new rental in Midlothian. But within days of moving into our new place we received a call welcoming us to Texas and a Thank You for using them for our insurance needs. Since then we periodically get checked on to see if we need anything else. Its nice having a personal touch. When we needed quotes for other insurance types, Kevin was quick to help us and kept us constantly in the loop. And has always been quick to assist in whatever was needed. For those looking for their first insurance company, or those who are sick and tired of being mistreated by their current company, I would recommend him greatly... even if you just want a comparison on your current insurance. Give them a call. Its been a pleasure working with them.

Sushmitha Reddy Mr.Shamim is very professional and knowledgeable. He can help us to find the best plans for Auto & Home insurance.

James Pelkey Best insurance group in the Austin area! Carol is amazing at her job! She is very responsive and helpful when I ask her questions about insurance policies

Vicky Michaels He is very prompt to assist, gets you the best price, I have been with him for 12 years

Fayetta Edwards Awesome Customer Service. I have been with this company for 6 years.. And Gabe has gone above and beyond for me and all her customers. Very sweet lady

Tauveve Filoialii Called in to get a quote and was happy with the low monthly. Tamika Simpson was very helpful and patient while guiding us through all the options available. Everything went smooth and quick. We were done within an hour. Thank you so much Tamika.

Kay Shelton We were able to transfer our auto insurance with no problem and the agent was friendly and knowledgeable. Very seamless!

George Cherepes Love working with Goosehead Ibsurance, always easy and friendly.

4.6_panther CVPI Nice agents and always call back if you leave a message

Eugene Taber UPDATE: I have to amend my original review, as it is excellent to get a phone call from the name attached to the agency and have an hour conversation about a number of topics. He understood my concerns and addressed every single one of them. We went with this agency at the recommendation of our lender and realtor during the process of purchasing or house. At first they were great. But as we renewed we noticed the rate was rising, and then this last renewal our amount went up a full 25% for no reason. I called the office and left messages with no response. We are currently shopping for a new insurance agent since no one will contact us back. Also, never once has Dustin Paine ever contacted myself or my wife personally. We have only spoken to the agents that work for him.