Fred Loya Insurance - Kingsville (TX)

Julie S I’ve been with Tasha for years, and I truly can’t say enough great things about her. She is phenomenal—always responsive, genuinely kind, and clearly cares about her clients. Tasha consistently goes the extra mile, regularly checking my car insurance rates to make sure I’m getting the best possible deal. She’s not just knowledgeable and professional, she’s also a true people person who makes every interaction feel personal and effortless. If you’re looking for an insurance agent who treats you like more than just a policy number, Tasha is the one. More than highly recommend!

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

A T I was searching for a health insurance broker to help me get a new policy. I vetted many different brokers and found Dean. I definitely made the right choice. I have found him to be so professional and so nice to work with. He did not push any particular Insurance Company, but instead sent me several options with several different Companies. He took the time to explain the the difference between each policy and answered all my questions. You can tell Dean cares about his clients. I found a great policy, and it was very easy to work with Dean, because he did all the work. He is certainly a specialist and so good at what he does. I can recommend him without any hesitation and I will be working with him in the future for my insurance needs. Thank you so much Dean! It has been a pleasure working with you.

Michael Rodriguez Not a friendly person that answers the phone . My premium went up by over 30$ per month and they cant give a reason other than inflation. Yet I found great coverage through progressive for less than my rate .

sincere lingo So far its good easy fast auto insurance

Jesse Dryer Ms. Amy Frank is an A+ employee. Kudos to Ms. Frank. I called her to set a cruise up for me with about two weeks notice. She said shed get right on it. I had no idea how Awesome her "right on it" would be. She asked me questions about what i was looking for and how many days. She was able to book my round trip flight, one hotel night stay, transportation to the airport and cruise line terminal to and from. She took care of everything. I flew from my town to Miami Florida. I stayed at the Couurtyard Miami Airport over night so as not to have to rush around to get to my cruise line (Iwould not have thought of this). She sent me my documents, labels and tags. She was Awesome in my opinion. The peace of mind She gave me. I called a couple of days prior to departure for a refreshing of direction and info so I could make sure I understood what was going on. Thanks to Ms. Frank for her experience in arranging trips and to AAA for the training and for the good sense to hire a Travel Ambassador suchas Ms. Frank. I definitely recommend her for travel arrangements.

Kent Robles Fran was amazing! She worked with me to find the best auto insurance for an awesome price. She would periodically call me and check in with me which was great because all the other insurance agencies I’ve ever dealt with have never done that. Would highly recommend working with them!