Marshall Jackson Insurance - Longview (TX)

Myranda Reeves Jen is incredible to work with! We purchased an older home 4 years ago and since then have had a few different claims. Jen has worked tirelessly for our family and to help make EVERY experience amazing!!!!

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Eric Gamez Great experience with Chris. Felt like he was actually listening and took his time to explain everything in detail. He really made this part of my home buying process seamless and understandable. Definitely recommend!

Kevin Miller Amy is wonderful to work with and takes care of my requests quickly. Amy knows the importance of service and always has your best interest in mind first and never “pads” your policy for her own monetary gain. Many times over the years she has communicated to me the better option and we go with it because I trust her judgment in this area completely. If you want a “family member” feel when searching for insurance, then give Amy Pyle at Texas Insurance Specialists a call and enjoy your experience working with her.

Shirley Brown Great people doing business with them for many years!!

Juan Alvarez “I am absolutely blown away by the exceptional service I received from Mayra Not only was she incredibly efficient and helpful in assisting me with changes to my car insurance policy, but she also went above and beyond in a truly heartwarming way. During our conversation, my daughter briefly spoke on the phone, and Maira remembered her. She took the time to mail us a thoughtful card, which was such a kind and personal gesture. Mayras attention to detail, her genuine care, and her willingness to go the extra mile truly sets her apart. She made what could have been a routine task into a memorable and positive experience. Maira is a shining example of excellent customer service, and I highly recommend her to anyone looking for a reliable and compassionate insurance representative.

Marlon Jaimes Mason was very professional and patient while helping me choose my auto insurance. He made sure I understood my policy and didn’t pressure me into anything. Great customer service.

Todd Craig Nice people great service

Marroquín Haro Vania Elizabeth I’ve never had an easy time switching insurance providers. The staff at this agency were so helpful and they made sure I was fully aware of my options. I’m happy with the service.

Joshua Birney The staff is always fast and friendly. always willing to help. its great to be a part of their group. if youre needing insurance, Randy Allen + his partners are the best