Marc Samuels Jewelers - Grapevine (TX)

Susana Jackson We had two rings resized! The first ring is a white gold solitary diamond ring from size 6 to size 5! The other was my university ring that was a size 8. They took it down to a size 5.5! Both were a flawless fit! I was blown away by the cleaning and fresh look of my university ring! Thank you so much!!

John Kealey Great local jeweler in Stephenville. Excellent service and fast repairs.

Benny Nice Beats Reagan the assistant manager was so awesome! She has very good customer service she able to help me find a watch that I love so much. I learned that she is very knowledgeable and she taught me new things about watches which made it easier to buy the one i wanted. Also I got the best prices since Ive been shopping at this store. Thank you Cristina the store manager and Reagen the assistant manager. Pleasure doing business with you guys ❤️

Jlee Ollie I visited Pandora the other day, and it was quite busy and discouraging. Just as I was about to leave and order online, my husband and I were warmly greeted by Tyler. He was very professional and respectful—an outstanding young man. I was pleased to learn that he is also an Army Veteran. His conversation with my husband about shared interests and values was very enjoyable and made the experience more welcoming. This allowed me to take my time browsing. Tyler was very helpful, offering several options and suggestions. I appreciate the excellent service provided by Tyler. Pandora may consider employing more professional staff members to enhance customer service and efficiency.

Kadee West Being freshly postpartum and having my first baby, My wedding ring didn’t fit for about 10 months. After looking all around Abilene, getting different prices and estimates on completion, KGN jewelry Had the best price with the best ETA. They also do their ring resizing in store, which is very important. Tony was able to get my ring done within one day. They had it shined and cleaned when I went to pick it up. I highly recommend going here instead of the other jewelry franchises that send your ring away for two weeks at a time. Thank you KGN! I will definitely be coming back for more purchases.

Adrian Leos I really appreciate what u guys do Mrs.selen and Mr.moe

J H We had a unique and stressful situation when my wife’s wedding ring was mishandled by the jeweler. What could have been a nightmare was completely turned around thanks to Monica G.(store manager). She went above and beyond personally advocating for us, keeping us informed when customer service fell short, and ensuring everything was resolved in the best way possible. Monica’s professionalism, diligence, and genuine care not only fixed the situation but created lifelong loyalty from us as customers. She is the reason we will continue to trust Kay Jewelers. If every representative operated the way Monica does, there would never be a doubt about customer satisfaction. Truly outstanding service! If anyone has had a problem with Kays stores before I would recommend changing that opinion by going here and talking with Monica or her staff. Theyll do whats right. Thats for sure!

Lisa Merritt Great service. I have had several batteries replaced over the years and purchased many gifts, also. I love their selection of Jim Shore, especially at Christmas.

MISHTY DHOLA Top-notch watch and jewelry retailer! Amazing selection of luxury timepieces, including Rolex and Patek Philippe, plus stunning custom jewelry. The staff treats you like family. They r knowledgeable and always professional. Their in-house jeweler ensures each piece is crafted and serviced to perfection. Highly recommend for anyone seeking quality, service, and trust.

Summer Cade This store is very clean and nice. I felt welcomed and the staff were very kind. ❤️