KAY Jewelers - Killeen (TX)

Jenna Ki I cannot express enough gratitude and admiration for the incredible team at Helzberg Diamonds. My recent experience with them, involving the replacement of my engagement ring, was nothing short of outstanding. In a moment where I felt completely helpless and overwhelmed, they stepped in and turned the entire situation around with their unparalleled professionalism and genuine kindness. From the moment I walked in, I was met with a warm and understanding approach. The staff listened so carefully to every detail of my situation and my needs, making me feel truly heard and valued. They didnt just offer solutions; they crafted a personalized plan of action that went above and beyond anything I could have expected. What truly set Helzberg apart was their willingness to take full responsibility and guide me through every step. They handled everything with such grace and efficiency, alleviating all my worries. Every interaction was filled with incredible kindness and empathy, making a potentially stressful situation feel manageable and even pleasant. The dedication they showed to ensuring I was taken care of, even when it seemed like there was no clear path forward, was remarkable. Helzberg Diamonds didnt just replace my jewelry; they restored my peace of mind and reaffirmed my belief in exceptional customer service. Thank you, Helzberg, for going the extra mile. You have earned a loyal customer for life!

Cesar Astralaga Sergio was great. Service was fast. Love my watch! Purchased a Franck Muller Vanguard.

Shanna Hollingsworth For years I’ve had 3 beautiful diamonds I stopped wearing because they just didn’t fit the person I am today. Every time I looked at them they represented my past. When I walked into Red Tree and spoke to Sean, I explained that I need them to represent the woman I am today. We discussed a ring that would hold my 3 diamonds and I wanted to add sapphires. Sean introduced me to Ceylon Sapphires. The most gorgeous sapphire in my opinion. An amazing cornflower blue. Sean did a rough sketch on what we discussed and already it was perfect on paper. I followed up with Gary, who’s the craftsman behind the ring. He gave me options on how the ring could look, traditional, modern, or somewhere in between. They gave me a number of Ceylon sapphires to choose from. And with their expertise, we chose the most beautiful sapphires to enhance my ring. Working with Sean and Gary was the result of true craftsmanship. When I picked up my ring, I was overwhelmed by the beauty of it. Those 3 diamonds that once were hidden in a drawer, now shine brilliantly. This ring is who I am today. Thank you Sean and Gary, you two are truly gifted at what you do.

Holly Terry I noticed a while ago my diamond was loose on my engagement ring, l I sent it back to the original company to have it fixed and it did NOT get fixed what so ever… it was a total failure. After doing some research I decided to check out Perez Jewelers in downtown Bryan! It took about a week for Erik to fix my ring and it looks incredible!!! I couldn’t be happier with the results and quality of his craftsmanship! The price was very reasonable as well for the amount of work he ended up having to do to fix my ring! I also was super happy with how he explained everything to me/ even showed me exactly what he was seeing with his magnifying equipment. I never felt I was in the dark or unable to understand the process. I can truthfully it looks better than when i originally got it from all angles! These pictures are to show my new and improved ring and if any of you run into this problem which God forbid, I hope you never do! I highly recommend Perez Jewelers!!!

Diego Tarin Morales I came here to fix my watch but I found St Jude set in real gold and diamonds and they have an amazing selection. I found what I really loved and got 14K bracelet, and 10k necklace and ring. Thank you guys, will be back for my wife’s ring as well. Excelente servicio!!!!

Alise Saunders 16 years ago we got our rings from Dubins Fine Jewelry, a family owned and operated business. My husband had my ring custom made, and its stunning! Its unique, well made and people are always so impressed at the design. I had my husbands ring made there also, a more standard multi-stone ring with engraving inside the band and a few exterior details. The rings havent had a single issue. This year we had them cleaned, buffed and polished, and a few minor repairs. They were so amazing to work with once again. Everything was clearly communicated, easy to send and receive the rings via mail, and easy to pay. Their prices for the original ring purchase was very reasonable. The updated appraisal and minor repair fees are really nominal, especially given the work quality they perform. We wouldnt think of using any other jeweler on the planet. No matter where we go, they are our family jeweler.

Disastrous Hippo Absolutely love Javeri Jewelers! The pieces are elegant and unique, and the atmosphere in the store feels so warm and inviting. Amna has an incredible eye for detail and makes the whole experience enjoyable. I walked out not only with jewelry I adore, but also feeling like I’d found a jeweler I can really trust.

Irene M I wear this necklace every day—I love it! It fits comfortably, even while I sleep, and it never gets tangled. That’s what I really appreciate! Most necklaces tend to tangle, but this one is so finely made that it doesn’t get caught on anything. All of their jewelry is authentic and lovely. I definitely recommend here if you want to treat yourself or a loved one. The staff are kind and welcoming—always ready to help and communicate with care.

Kerry Pople My lady found three shirts (blouses) out of 7 tried on. Great stock and colors and sales. Ive been a JCP fan since 1977, so for almost 50 years. With their credit card, sales and pricing are really good. Staff are wonderful! Dressing rooms are a few and scattered, but semi-understadable with staffing issues. They are busy, though. We can almost always find something we "need."