5 /5 Angie Sherrill: I was on the hunt for the perfect
Diamond and setting and Odi was very helpful throughout it all! I love what I chose! 40 years of marriage deserves something beautiful and that is what I got!!! Very pleased!
5 /5 Maria C.: Loved me experience shopping there! Every time I go I always ask for Odi! She is the most helpful and adoring person on their staff!
5 /5 Norma Gomez: The staff is wonderful! So helpful! Specially Odi , she is amazing! She knows exactly what I’m looking for every time. She goes above and beyond to get you the help I need. She always clean my jewelry free of charge.
5 /5 ELIZABETH VICK: Kay Jewelers in Sherman TX has been my go to store for several years! I have bought many pieces and had resizing done! Colin Hortman is the best! He is always willing to go the extra mile to help, all of the employees have been very attentive and helpful with any questions..highly recommended!
1 /5 Ashley Dahler: Went to Kay’s yesterday. Walked in and normally I am greeted or acknowledged. However, today there were three employees and 2 customers in the store. I walked in and stood by the podium waiting to be acknowledged. One employee looked at me and instead of saying even a simple hello or we will be right with you. She rolled her eyes and ignored me. The second employee also looked over at me saying nothing. The third employee was cleaning cases and never once said a word or looked up. I stood there 5 mins and without anyone saying a word. I decided to leave. I was there for a simple inspection. The employees I guess sensed I wasn’t there to buy and completely ignored me. Horrible customer service. We will not be back. I worked in jewelry and never could imagine not even acknowledging a customer. My husband said from now on we are buying elsewhere.
Tucker Holland Shawn (store manager) helped me with an issue and applied the fix very quickly, didnt know about this store but I will certainly return in the future!
Mike Bee Went in to get a new battery for my watch. There were three ladies working there, and all three of them were very friendly and with big smiles. A very classy store on all levels.
Erika Zapata Went with my daughter, a friend, and her children. We had a lovely time. The kids had fun at the museum and did hands on activity with a mermaid bucket. Each child got to keep a small item in the end. Then they all broke one geode. So much fun!
Caden Heath River Center Jewelers are top notch. The owner was very respectful and polite when answering my questions. I highly recommend them. Would 100% do business with them again.