KAY Jewelers - Frisco (TX)

Mary W I stop in often to replenish my supply of the wonderful Merle Norman cosmetics line they carry. The shop has so many wonderful items and I always find great jewelry for all occasions, Baggallini purses perfect for traveling and clothing for casual and dressy occasions. If I need an outfit for a special event, this is my go to store. The owner, Nancy Pride, is very helpful and honest about what looks good on her customers. I appreciate the time they take with every customer and their expertise in so many areas of womens fashion.

Hannah Benavidez I had an heirloom diamond necklace from my late grandmother (that was actually her original engagement ring) that I brought in to be remade into a more practical piece of jewelry I would be able to wear on a daily basis. Oscar et al created a beautiful solitaire and eternity band that is not only more modern and my own personal style, but more wearable than the necklace ever would have been. He was also able to create both of these in less than two weeks. Jackie was also incredibly helpful in the design process. Superb customer service. Simply incredible! 10/10 would recommend. I will be back to rework other heirloom jewelry into more wearable pieces.

William Reis What an incredible experience! We came here to get our daughter’s ears pierced. We wanted to go to a place where they would use a hollow needle rather than a piercing gun. We didn’t want to take her to a traditional tattoo parlor just because the atmosphere wasn’t what we wanted to expose our daughter to but we still wanted the professionalism and cleanliness that a tattoo parlor would offer. We found PIPER-jade and were so excited. This was exactly what we were looking for. We went to their location in the mall and they treated our girl so well. They are clean professional and let our girl sign the wall and gave her a certificate! Definitely everything I could have hoped for. I highly recommend it!

T Brown What great customer care we received today. Our gratitude to Ms. Marie for outstanding customer care in helping us upgrading my bridal set. Your kindness and expert service helped us make a beautiful choice. We look forward to making all our jewelry needs with you . She’s a great asset to Zales’s Jewelry. Thank you again Ms. Maria for making this such an outstanding experience for us.

Emily Gonzales Thank you Mrs. Reagan for being such a wonderful sales associate! You truly have made my day on so many levels I’ve been looking forward too a new style and new ring for some time and you made that Happen! Thank you for also being so lovely and sweet I love your costumer service we need more people like you! God bless you and your family.

Jessie Kerr Absolutely love my custom ring! Micah made the process of design the ring so easy and fun. I highly recommend them for all your jewelry needs.

Sam & Rachel Ross We have worked closely with Kamran to make our engagement ring and wedding bands. He is extremely communicative and such a genuine pleasure to work with. Our rings were made beautifully with care, and it shows in the quality of the work. We highly recommend any business with Kamran!!

Veronica Alba Great customer service! Beautiful pieces of jewelry. Long time customer. I am always treated like family when I shop. Thank you to the Cisneros family! Very satisfied.

Brianna Norris I needed some links removed from a new Bulova watch I had gotten for my birthday. At first I tried taking it to the actual bulova section of Dillard’s, who refused to help me because I hadn’t bought it from there. But 20 more steps through the mall I saw this lovely jewelry store that took great care of me! This very professional staff was very patient with me and did a nice job (they had to take out almost all the links) but it was only $8 and super fast. I really appreciated the service!!

James Braus The Staff was Professional Kind and Courteous.