Gold & Silver Exchange - Dallas (TX)

Rachel Campbell They dont do what you bring in your jewelry for. I brought in my cross pendant to have the posts that hold my cross to the necklace replaced. 2 wore out completely of the 3 from my necklace. They charged me $79. I was fine with that. (A little more than another jeweler had quoted but that was so we a year ago.) Said they would replace the "prongs". I said fine BUT I AM BRINGING IT TO HAVE THE POSTS THAT HOLD THE NECKLACE TO THE CROSS REPAIRED! so my cross doesnt fall off my necklace BECAUSE ONLY ONE POST IS STILL IN TACT! I showed them in the store REPEATEDLY. Wrote it down ON THE TICKET WHAT NEEDED TO BE FIXED! They kept it 2 days and "fixed the prongs" - there was NOTHING wrong with my prongs on the diamonds! And did NOT FIX THE POSTS AT ALL. When I called they said bring it back and we will fix it for no charge. IN FACT THEY GROUND DOWN THE EDGES WHERE THE POSTS HAD BEEN AND WORN THROUGH IN THE CENTER OF THEM! I dont.know what the deal is but I dont.trust them now. I barely trusted them before! But thought they couldnt possibly screw up replacing the gold posts! But they showed me! I have had this cross for years (DECADES!) and it is very sentimental to me! I am so frustrated they wanted to argue when I called saying that "they fixed the prongs." That WASNT the job!! The job was replace the 2 posts! There are supposed to be 3 posts that hold the cross to the necklace. It actually looks like they ground off the edges of the 2 other posts!! Making it harder for me to get it repaired now!! I will NEVER trust them again!

Mor Silver I’ve had an incredible experience with this jewelry store. The quality of the pieces, especially the diamonds is outstanding, and the prices are very reasonable. The owners are kind, trustworthy, and always helpful. I’ve purchased three beautiful items so far, including a stunning diamond necklace. The store is conveniently located with easy parking. Highly recommend!

JoAnn Stringer I have bought several pieces from Connie for myself or as gifts. Her jewelry is one if a kind, artistic and very affordable. She will made you a custom piece, and even restyle or repair jewelry you already own. I’m excited to have a Zerenity original!

Susie Green I needed to exchange a necklace and earring set that I received for my birthday for a set that was a little more practical for my simplicity. Kaci and Ash were kind, professional and very helpful in assisting me with ideas. It’s as though Ash knew my taste exactly, the choices suggested was spot on and I made my decision quickly and was so happy with my necklace and earrings . Most of all the customer service was top notch! Kay Jewelers will always be my first choice! Thank you Kaci and Ash!

Matthew Knight Amazing experience working with Joseph on my fiancés engagement ring. I thought I had settled on a design going in, but he took it to another level. Unique, but still elegant and timeless. Still my favorite ring Ive seen.

Leah Socorro Cayanan JCP is one of my favorite stores to shop for women clothings and accessories. Today there is an ongoing sale. A number of fashion jewelries are priced as low as $3.99 and they don’t even look cheap. I bought a few pieces and I only shelled out less than $15. Ladies tops have new arrivals in radiant fall colors.

Mariah Washington Got the new Sport watch and love! Its so light (I had the first gen and it was really heavy). Taylor convinced me to upgrade it and Im so glad I did. The talk to text works amazing. The band is so soft (even though its silicone it feels like buttery leather). 100% happy with the whole shopping trip there. The store was clean and organized and even though I went after work so it was right around when they were closing the staff was super helpful. Taylor went out of his way to help. ⌚

Marysol Imler Absolutely love getting my jewelry cleaned and repaired here, they always remember me. Also their jewelry is stunning. If you are looking for a unique piece, this is the place.

john pace I have been dealing with Alamo City Gold for the last 25 plus years, and I will not go anywhere else for my jewelry needs. They are great at repairs and have honest pricing whether you are buying or selling. The owner is a retired SAPD detective and a very honorable person.