Jewelry Box - Harlingen (TX)

Jasmine Bayliss After I recommended this jewelry store on a local mom’s group, I realized I never left a review for the store here. I highly recommend Kim Ngoc for onsite jewelry repairs. They have repaired gold earrings and rings for me. The store admittedly looks sketchy from the outside with the bars on the windows, and you have to wait to be buzzed in. However, this Vietnamese jeweler has been here since the early ‘80s. Gold jewelry is sold by grams based on market price, and I’ve found the price to be good. Most of the negative reviews I’ve seen have been related to customer service. I think most of the brusqueness is the language barrier. My Vietnamese is basic so I just wait to speak English with the daughter, Thao, who is delightful. They fixed my jewelry onsite while I shopped (about 45 minutes). Before my ring was taken back, Thao verified the stone’s authenticity and she verified it again before she gave it back to me. I’ve been pleased with the repairs.

Sanju Bastola Beautiful selection and great service! My favorite jewelry in town. I had a wonderful experience at this jewelry store. The staff were friendly and knowledgeable, and they helped me find exactly what I was looking for. The quality of the pieces is excellent, and the prices were reasonable. Highly recommend!

Adriana lugo Ms. Yulithza assisted my husband’s and I’s wedding bands for our wedding. The professionalism and patience displayed made the experience stress free in finding the right ring style we wanted. I’m so I love with the rings we selected we highly recommend asking for Yulithza

Terrell Lea I had a fantastic experience at Kleins Jewelry on Woodway Dr. after breaking my gold rope necklace. From the moment I walked in, the team was professional, welcoming, and clearly knowledgeable. They took the time to assess the damage, explain the repair process, and give me a realistic timeline. The service was not only fast and efficient, but the craftsmanship was top-notch. If youre looking for reliable, high-quality jewelry repair or service, I highly recommend Kleins. They definitely earned my trust and future business!

Ed I’ve been using their services for a number of years to maintain my watches. Most recently, I came in for battery replacements on two of them—one being a family heirloom—and received nearly immediate service. Always reliable and professional.

Lenora Southerland What an amazing experience I had! So thankful for the customer service. Crystal, the assistant manager was very kind sweet and studious. I brought my grandmother’s wedding ring to be inspected and fixed,- I was very nervous, She reassured me and made me feel very comfortable and took great care of it! Thank you Zales team .

Vanshika Vipin I just love this place. The staff and the owner Sam is very knowledgeable. They exactly understood what I wanted and got the best product for me. This is my 4th experience with them and buying jewelry has never been easy. They are very trustworthy jewelers. I love my diamond earrings!! Thank you

Morgan Arnett They did a great job designing my engagement ring. We went back for our wedding bands and Sarah was so sweet and helpful:)

David Morton Mr Ortiz is a wonderful jewler and did an amazing job creating a custom ring for me, and my wife! I would recommend him to anyone for his skills and he did it for such a good price, he was super fair and honest. I will be coming here for everything jewelry related!