James Avery - Odessa (TX)

Amanda Baker I have gone to Diamond Direct in Baybrook a few times now. For 3 separate jewelry sizes and repairs. Every time I have gone I have always been treated with respect and kindness. I thought maybe the first time I came was because they are in the business. But absolutely not. They truly care about your happiness and value. Hector sized and polished a very personal piece of jewelry for me. I would recommend him for anything that honestly means alot. Because just awhile ago my grandmas necklace broke and he repaired it with respect. He takes the time to make sure your jewelry fits comfortable and your happy. If you need new or old jewelry sized. Hector is your guy!

Rick “Tripsolo65” I just picked up several pieces that Tim Boyer (Owner/operator) repaired for me. I could not be more pleased with his work, the time it took or the price! This store is phenominal quality and value. Tim is also a patriotic and great American and ALL of my jewelry business will be conducted through him going forward.

Margaret Johnson Husband took me in on Mother’s Day, cause a friend had some necklaces she wore the night before that I absolutely fell in love with. Figured since we were driving through Fredericksburg, we’d go see what we could find. Joe is absolutely AMAZING, and helped me get my Navajo pearl collection started with some gorgeous pieces. The ONLY place I’ll get my jewelry from, and the reason we will always support small businesses. His compassion for what he does and the absolute joy he had to help me, you just can’t put a price on that!!

Jenna Ki I cannot express enough gratitude and admiration for the incredible team at Helzberg Diamonds. My recent experience with them, involving the replacement of my engagement ring, was nothing short of outstanding. In a moment where I felt completely helpless and overwhelmed, they stepped in and turned the entire situation around with their unparalleled professionalism and genuine kindness. From the moment I walked in, I was met with a warm and understanding approach. The staff listened so carefully to every detail of my situation and my needs, making me feel truly heard and valued. They didnt just offer solutions; they crafted a personalized plan of action that went above and beyond anything I could have expected. What truly set Helzberg apart was their willingness to take full responsibility and guide me through every step. They handled everything with such grace and efficiency, alleviating all my worries. Every interaction was filled with incredible kindness and empathy, making a potentially stressful situation feel manageable and even pleasant. The dedication they showed to ensuring I was taken care of, even when it seemed like there was no clear path forward, was remarkable. Helzberg Diamonds didnt just replace my jewelry; they restored my peace of mind and reaffirmed my belief in exceptional customer service. Thank you, Helzberg, for going the extra mile. You have earned a loyal customer for life!

William Farris Love this store !!! My wife loved her engagement ring from here. Amazing family owned business and amazing prices. Thank you so much !!!

Mark Fersch There are not enough positive things one could say about Suzanne and the whole team at Houston Inter-Continental Jewelers. Our experience of selecting a magnificent diamond, designing an incredible ring from scratch, and eventually getting engaged with a spectacular piece of art was nothing short of incredible. From the start, Suzanne helped us feel as comfortable as possible with the process of selecting a stone. She helped source a beautiful diamond and involved us in the process of ensuring its quality. Moving to the design portion, we had a rough sketch with some additional thoughts on which to build a design. Using our suggestions, Suzanne was able to quickly synthesize a CAD rendition of just what we described and then worked graciously with us to finely tune the design to make it exactly what we were looking for. From there, she and her team helped to create a magnificent ring which helped make for a most memorable engagement day. Truthfully, we couldn’t recommend Suzanne and Houston Inter-Continental Jewelers enough and couldn’t imagine the process without her. Whether you’re looking for the perfect engagement ring, wedding rings, or just that perfect piece of jewelry, you’re in skilled hands. We’ve already recommended her to several close friends and family members for their engagement celebrations and will continue to do so for years to come. We are so grateful for her help and know youll be working with people who really do share the joy of each special moment they help create!

LukeZen Gamboa Wonderful experience working with TK as we strolled in looking for our 10 year anniversary rings. He spent a countless amount of effort helping us peruse all selections and steering us in the direction that opened us up to the final selections. Absolutely welcoming and patient as well as so very relaxed as we spent quite a good while there with him. We had no hesitations and only excitement once our choice was made. Thank you TK for the amazingly unique selections you have scoured the world to bring to the Austin area and the family feel of such a grand store. If you are in search of something splendid and timeless visit TK at Casavante. I know this is a wordy and lengthy review but this is how a speechless experience goes.

Vanessa Gomez Reba was such a huge help and so sweet/patient, she made it easy and fun to choose pieces out for me and my daughter and we absolutely loved our jewelry! I am definitely going back to shop with her!! Thank you so much Reba!!

Quinn Wilson Came to get a grill from King Manny for the Beyoncé concert and it exceeded my expectations! The lady that helped us was very friendly and helpful. 10/10 would recommend!