Hometown Insurance-Childress - Childress (TX)

Mary Hernandez Very friendly staff. Office manager is very accommodating to the disabled and the elderly. He doesnt mind coming outside to help.

Rhett King I truly appreciate Michelle at Texas Independent Insurance and her expertise in getting me the information that I needed. She was understanding of my situation and worked to find a solution. The communication was always on time without any delay. I had a wonderful customer service experience at Texas Independent Insurance and would recommend them to anyone who is looking for insurance.

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Monica Beltran Called to get a 2290 for a semi truck. I was able to do everything over the phone and very fast. Received the document with in half an hour of calling.

Asela Acosta Weve been going with Mr. Francisco Ruiz for a couple of years, and besides being such a pleasant person - great conversations too, he is very helpful, and he obviously knows the business inside and out. Hes very knowledgeable of everything that needs insurance, or that deals with deductibles, premiums, and all the other "little things" that add up to a lot. We have our car and home insurance with him, and Im very glad he was recommended to us. Thank you Mr. Ruiz.

milesa youngblood Love My Prestige Rep. When my house burnt Prestige was the first ones that checked on us. They had our backs battled the other insurance with us. Made everything right. You want a insurance company that will go go the extra Prestige is that Insurance. Stacy is #1

Mark Rdz Had a wonderful experience thank you Alexandra! Istop by my local State Farm insurance. All my concerns were answered and greeted with a smile. Just wonderful. Love you State farm Insurance

shane.saycheesecurdcompany My marketing associate Leslie was kind, a good listener, professional, and even generated several custom quotes to fit our needs. We are grateful to have a local human agent to help figure out the best coverages and rates. If you need a local agent with a helpful attitude paired with excellent professionalism, call Leslie at State Farm in Waco.

Robert Kennedy Have been using Frannie Hesse for years, for both personal and commercial insurance, never any mistakes, always quick to get answers and coverages as needed 10/10 recommend

Allen Evens Im so glad I called . I was lost and overwhelmed. They help me navigate market place for health insurance. Got my health insurance under the cost I was expecting . So thankful to have Truett behind me with my insurance needs.