Goosehead Insurance - Lee and Jennifer Garza - New Braunfels (TX)

Jesus Herrera Had my insurance here but not now...

James Boggs The ladies at ABC insurance were really helpful and helping us obtain our insurance... they are very kind and sweet!

Virginia Garcia I am so pleased with the phenomenal knowledge of Ms. Norma!! I had called two other insurance companies but the representatives didn’t make me feel like they knew what they were taking about! I had to repeat myself several times and still wasn’t satisfied with their knowledge! With the cost of living going up. I wanted to make sure I got the best affordable Insurance coverage. Ms. Norma exemplifies what a true insurance agent represents which is listening to the customer and having the knowledge and expertise to answer my questions! I am very pleased and excited to be part of Fiesta Insurance! I will definitely recommend them to my family and friends! Thank you, Ms. Norma for being patient with me. For calling me back with the quotes and double checking that I understood the policy! I truly appreciate your commitment in making sure that I was satisfied with the process! You rock!! You are an amazing insurance representative with awesome experience, knowledge and definitely care about your customers!

Ruston Raybon Ive been with Farm Bureau since I started driving over 20 years ago. In all that time all of the agents and people with Farm Bureau have been kind and accommodating every time Ive needed to speak to them. My issue is that as kind and nice as the agents are they are (in my experience) often terrible at getting anything done. For instance I submitted a receipt from a locksmith for getting my car unlocked. My agent, Mike Johnson, said hed get it taken care of. I just got reimbursed... 3 months later. That was after a dozen follow up phone calls, emails, and voice mails with mike and very little return communication. When I worked with Mike to get my home insurance adjusted it literally took 5 months... it should have taken a couple weeks, but he just wouldnt follow through with anything. I had dozens of calls, voicemails, and emails trying to get him to take care of me. Ive had similar experiences with other agents. Theyre nice, they say the right things... but nothing gets done unless you call them every week for 3 months.

Manuel Tavarez They took care of my towing needs during my difficult time with my transmission problems

Ou Zhang I had a fantastic experience working with Wei at Farmers to secure auto and homeowners insurance. Before meeting with Wei, I was overwhelmed by the options and unsure where to even begin. They patiently walked me through the different coverage options, explaining the nuances of liability, comprehensive, and collision coverage in a way that was easy to understand. I especially appreciated their help in understanding the implications of increasing my deductible – they showed me the concrete cost savings and helped me make an informed decision that best suited my budget. They also proactively identified a potential gap in my homeowners coverage that I hadnt considered, saving me from a potential future headache. Weis responsiveness was top-notch; they answered my emails within the hour and were always available for a quick phone call. I highly recommend their services to anyone looking for a knowledgeable, responsive, and genuinely helpful insurance agent.

Silvana Geraldine Gutierrez Lujan Excellent customer support. The insurance agency took time to learn about my needs and helped me select the best coverage. Can’t thank them enough

Ramon Ruiz I recommend this insurance good personal they safe you some coins