Brightway Insurance, The Wilkins Family Agency - Frisco (TX)

Rene Vasquez I’ve never had any issues with Basin Insurance. A very dependable Insurance agency.

Aafiya Noorani Best place to go for the insurance. Not only that they make you feel you’re part of the family. I recently bought insurance from the manager Silvia and she was a delight to work with. Highly recommended.

Ralph Ghazal Top notch quoting, flexibility in finding you the right coverages, pricing, signing , paying and enrolling ! Nicholas is the kind of person you want to deal with when switching insurance or buying coverages !

David McDoniel Ashley Cermeno is an absolute delight to do business with! Shes just so friendly and knowledgeable, she made sure that all of my needs were met. If you need insurance definitely come see her!

Rebecca Lawler I worked with Grayce to set up my new Auto policy when I moved back to Texas. I’ve been with AAA for years but was tired of being a number. Grayce was really responsive (got my quote in minutes), personable, and very knowledgeable. I look forward to working with her!

Samuel Asher When I bought my new truck, I knew I needed the right insurance to protect it, especially with the unpredictable Fort Worth weather and heavy traffic on I-20. I’d heard horror stories from friends about insurance companies that vanish when it’s time to file a claim, so I was really cautious. After comparing options and reading reviews, I found this company, and they stood out for their affordable quotes and great customer service. Getting a quote was super easy. Their agent from the Fort Worth area gave me a call and asked about my driving habits, like my daily route to work and whether I used my truck for towing. I appreciated that they took the time to understand my specific needs rather than pushing one-size-fits-all coverage. They broke down each option in plain English, which was a relief since I’ve never been an insurance expert. Fast forward to a few months later, and my truck ended up with hail damage after one of those surprise Texas storms. Filing the claim was far smoother than I expected. I called them, and within minutes, they had me connected with a friendly claims specialist. They walked me through the whole process and even recommended a reliable body shop right here in Fort Worth. The repair was done quickly, and I was impressed by the follow-up—they called a week later to ensure the job was done to my satisfaction. Another thing that’s been great is their roadside assistance. One evening, my battery died after a late dinner with friends in the West 7th area. I called their roadside service, and they had someone out within half an hour. It’s that kind of reliability that gives me peace of mind because I know they’re just a call away, no matter where I am in the city. They’re also proactive about keeping costs low. I got a call from my agent a few months in with some suggestions on adjusting my coverage to bring down my monthly premium, which I really appreciated. They set me up with a safe driving discount that helped reduce my rate without sacrificing coverage, and I feel like they genuinely care about making insurance affordable. If you’re in Fort Worth and looking for an insurance company that’s local, responsive, and fair with their prices, I highly recommend them. They’ve earned my trust, and I feel like I have a partner on the road. I’m sticking with them for the long haul, and I’ve already told my family and friends about their excellent service!

Melissa K Mooney I ended up changing insurance companies but overall Texas Fam Bureau is a great company.

Ashley Nicole Jarrod at Southwest Insurance is amazing! All I had to do was leave him one voicemail and the next day he totally takes care of everything. Highly recommend! Thanks Jarrod!

My Alvarez I had such a great experience with this car insurance company, and I want to highlight Julia in particular. From the moment I called, Julia was incredibly helpful, professional, and patient. She took the time to explain all of my options, answered every question I had, and made sure I understood exactly what I was signing up for. What really stood out to me was how genuine and caring she was—Julia made the whole process smooth and stress-free. She helped me find a policy that fit my needs and budget perfectly, and I left feeling confident and well taken care of. I highly recommend this company, and if you get the chance, definitely ask for Julia. She goes above and beyond to make sure you’re taken care of.