Basin Insurance - Odessa (TX)

John Legend I cannot say enough great things about working with Maria! From the very beginning, she made the entire car insurance process smooth, stress-free, and even enjoyable. Maria is one of those rare agents who not only knows her stuff inside and out but also genuinely cares about her clients. She took the time to listen to my needs, explain all the options clearly, and made sure I fully understood what I was getting. What really stood out was her patience—she never made me feel rushed or pressured, and she went above and beyond to find the perfect coverage at a price that worked for me. Maria is incredibly professional yet warm and approachable. She always greeted me with a smile and positive attitude, which made every interaction pleasant. Even after setting up my policy, she followed up to make sure I was comfortable with everything and let me know she was always just a call away if I had any questions. In today’s world, finding someone who combines knowledge, honesty, and genuine care is rare, but Maria does it effortlessly. She’s truly a gem in the insurance world, and I feel lucky to have had her as my agent. If you’re looking for someone who will go the extra mile for you with kindness and professionalism, I 100% recommend Maria. She turned what could have been a stressful experience into a very happy and positive one—I couldn’t be more grateful

Rosemarie Cadena Ive been with this insurance agency a while now and I dont plan on going anywhere. Customer service is BIG for me and Im thankful for Darlene who always provides the BEST Service. Her attitude is so contagious and I love me a Happy and up spirited person. She is always happy to help.

James Trimble Great customer service and pricies.

Oscar Flores Always quick to respond. Very appreciated.

Emily Burgess Tanner is the best resource in the insurance industry! Always answers my questions and returns my calls. Follows up promptly- really appreciate his service and great attitude and has always made the insurance process super simple for me.

Janina Perez I’m so grateful for the amazing help I received with Juarez Insurance Agency for my home! Javier was incredibly knowledgeable, patient, and truly took the time to walk me through everything I needed to know. It felt great to work with someone I could trust. Highly recommend to anyone looking for guidance and support with all their insurance needs.

Richard Seay Professional and cares about what you need for your insurance coverage at the right price. We were very impressed with Vicki and consider her a friend and Ronnie her husband. These are really good people.

Angie Harley I am really impressed with the quality of service sylvia does at the front office for amax. I appreciate the way she conducts business , I am pleased with the excellent quality of service. Thank you Amax!!!! this is what you need at your front desk at all the other locations. Strong peoples skills ,hard work, and service with a great attitude!!!