Farmers Insurance - Dean Hansen - Allen (TX)

5 /5 Parker Zarbaugh: Kevin made the process for setting up a new auto insurance policy fast and easy! The Hansen team is fantastic to work with.

5 /5 Cameron Johnson: The Hansen Agency is GREAT!!! Taylor was extremely helpful with setting up my homeowners policy and customizing it to meet my needs at a great rate. Kayla is very knowledgeable about life insurance and did a great job explaining the different options and what would work best for my family!! (She also sells pet insurance!) If I have any questions about my policies, Jenn, Janna, and Blakelee are always quick to respond, super friendly and great to work with! I’d definitely recommend The Hansen Agency to anyone looking for the best coverage and the best client experience!

5 /5 A D: Just signed up for Auto Insurance with Kayla this month, she was so friendly and knowledgeable. She explains things clearly and doesnt rush you around, which Ive sadly experienced with other big name insurance companies. Thomas was also very friendly. Definitely the BEST place to go for any of your insurance needs if youre in the Allen area!

1 /5 T Rob: AVOID!!! RUN!!! I’ve just been through a nightmare with them. I was quoted an amount for my Homeowners Insurance in December. After many quotes, and based on that quote, I went with them. NOW THREE MONTHS LATER, I can’t figure out why so many transactions and extra money is coming out of my escrow account. I called the agent and found out he has already credited and rebilled my policy three times. Never a phone call. No communication. I was getting checks from the insurance group and didn’t know why. It was due to the twice credit and rebills. And NOW……oops. His comment to me was: “oops, I forgot to check a box”. My policy is an ADDITIONAL $400! RUN, DON’T WALK FROM THESE FOLKS!!!! They DO NOT STAND BEHIND THEIR QUOTES AND WILL CHANGE THE AMOUNT WITHOUT TELLING YOU!

5 /5 Kaleb Sanderson: Excellent customer service! Had bought a small brand moped, very hard to find coverage anywhere, but Kayla stepped up to the challenge and got me affordable coverage within 20 min!! Was able to drive and pick up my documents within less then a hour of the phone call. 10/10 would recommend