Southwest Insurance Center - Austin (TX)

2 /5 Kelley Marley: Go to the carrier directly and dont use Southwest Insurance Center. They will require that you jump through hoops to make changes like removing or adding vehicles to your policy. We were with them for over 17 yrs and have seen the service drop drastically. We asked Shauncy to remove a vehicle we sold from our policy...she assured me that she did it, then I discovered we were still praying for it 6 months later. Fast forward to our new car and called asked to add our new car and was told she could only add it if I sent her extra info via email and was unable to do with simple phone call so I hung up called progressive directly and wow.... they had it added in less than 5 minutes with just a simple phone call and also saved me almost 300.00 on my annual policy. So cut out the middle man and dont waist your time with Southwest Insurance Center.

5 /5 Kyle ORourke: My catalytic converter got stolen and though it was covered under my policy, the insurance company did not approve my claim then ghosted me when I reached out to appeal. Shoutout to Jarrod Blewitt, who after I told them about the situation, was able to get the situation fixed and claim approved, saving me $2.5k. SW Insurance works for their customers. 10/10 advocacy and service.

5 /5 Rachel Martin: Jarrod and the team at SWIC are very knowledgeable. He was so helpful and went very in depth to explain all the details about our policy options and what the coverage meant. I definitely recommend this agency!

5 /5 Victoria Pearson: Our experience with Southwest Insurance Center has been superb for the last 15 years. Jarrod and the team provide efficient and thoughtful personal service in an age of automation.

5 /5 Ashley Nicole: Jarrod at Southwest Insurance is amazing! All I had to do was leave him one voicemail and the next day he totally takes care of everything. Highly recommend! Thanks Jarrod!