Freeway Insurance - Austin (TX)

Monica Razo Personal very polite and helps you with any questions you have. Every time I go in to pay bill I don’t have to wait. Awesome thank you pronto insurances.

raymond howard People are friendly employees are nice Casey and Velda are sweet people and always friendly and great to work with.

Palash Jaiswal I’ve been working with Pond insurance agency for the past two years, and I can confidently say it’s been an excellent experience. Their professionalism, competitive rates, and prompt, courteous customer service set them apart. Every interaction — whether to ask a question, make a change, find a better quote — has been smooth and efficient. It’s rare to find a company that consistently delivers on both value and service, but they do just that. I truly appreciate the peace of mind that comes with knowing I’m in good hands. I have worked with Cara and Katrina and they have both been excellent! Highly recommend!

Mark Pipkin Paul was a big help with me changing my insurance to him. He went the extra mile working with me after I got off work. He was very nice and professional while working with me. He made sure I understood the policy I had, which I knew the policy since I was rolling the coverage over. Very professional and knowledgeable in the insurance business.

Kassy Mendoza The manager was so attentive and knowledgeable about the best policy for my business. Thank you for your time and patience!

scott thorsen The whole team at Shari Edwards office are all top notch and very good at the jobs they all preform. They treat you like family and are always thinking of the customer first and what needs they have. It never feels like you are going to an insurance agency more like meeting up with friends. This team is the best and am so glad to be a customer of them!!

Gayla Kimbrough I have been with Reed Insurance Agency for many years. I recently asked Stacey to shop my homeowners rates before renewal and she was able to save me several hundred $s per year given the increase I was about to incur with my current coverage. She made switching quick and easy. Thank you Stacey and Reed Insurance Agency for many years of outstanding service!

Steven Acker Jessika & Blake were fantastic, she made sure I had all of my discounts & best rate. Blake did a great job of explaining all of the benefits on both cars. Thanks so much & we hope to be customers for a long time! You guys are awesome!!!

Brent Goodwin My agent was great to work with! I requested many quote changes to see what that would do to my rate. He was quick with the changes, informative about what would make the biggest changes, and seemed genuinely happy to assist me. I got the perfect coverage for me and a great rate. My agent worked very hard to to make sure I was completely satisfied!

Anna They offer great service, always so prompt to take care of us. They truly care about there customers. I was involved in a car accident and when I called to file the claim the took care of us. Even after the accident they called to see how everything was going.