Freeway Insurance - Bryan (TX)

Thy Phan It was my first experience with Superior Insurance but Im already looking forward to being their clients in the future. I talked to agent Luke regarding refund problems and some insurance processes. I hate talking to insurance agents sometimes due to their attitudes, but I promise you Luke made my experience so much better, smoothsailing and enjoyable. He explained things in great details, helped me understand problems and even advise me better options WHILE maintaining a calm, kind, helpful tone of voice. I only wish I could directly give him 6/5 stars on survey.

Sherry Slocum Templeton I travel much of the time and often require assistance by phone. The Josh Pick team has been the best! I love that I can call from anywhere and a living human being answers the phone with the capability of resolving my issue. Number#1! Thanks team!

Seth Elsenbrook tried to use a broker to get commercial insurance. process was slow and painstaking (multiple follow ups / no activity): he eventually routed me to a different branch of state farm that was unresponsive. i called Kyle Angelle branch got connected to Carlee. She took my call right before 5pm, got me a quote and finalized everything by 10am the next day. Incredible customer service with both speed / efficiency. Huge relief, and this was solely because Carlee drove the process. fyi also use for personal insurance needs and have no issues, all around a great team

Darbys Landscaping We can’t say enough good things about Christy. She stepped in and straightened out our business insurance after another agent had made a mess of it. From the moment she took over, getting documents, answers to questions, and policy details became fast and hassle-free. She’s efficient, professional, and incredibly knowledgeable. Thank you, Christy, for all your help — we truly appreciate everything you’ve done for us!

DENNIS House Great bunch of people, saving us money. Also very Friendly.

Philip Davis Hometown personal service. Theyve taken care of my insurance needs my whole adult life.

Giovanna Castro I am so impressed and very happy, I called spoke to Camila and within 20 minutes I had a call with a quote, Hernandez ins owned by Diana makes you feel like family, they are fast honest, and I saved 300 dollars a month , I highly recommed them so don’t wait , call them now and become part of the family.

Cat Jupiter Had a wonderful experience with Jessica Mendoza she helped me with a quote and gave me a great match. Thank you Jessica :)

Rene Vasquez I’ve never had any issues with Basin Insurance. A very dependable Insurance agency.