Freeway Insurance - Austin (TX)

5 /5 Perla Gonzalez: ⭐️⭐️⭐️⭐️⭐️ Highly Recommend Alexa I had an amazing experience — everything was done professionally, on time, and with great attention to detail. Communication was clear and friendly throughout the entire process. You can tell she genuinely care about the quality of their work and customer satisfaction. I wouldn’t hesitate to work with her again or refer her to others. Truly top-notch service!

5 /5 Lioness ThatsBlessed: I am just so happy today. Ive been using Freeway for a while now and they have always been helpful to me. Today I got a phone call from Gabriel Martinez which was like a call from heaven. Not only did he call me right on time to tell me my insurance had elapsed but because I am having a hard time, he found me a great quote and company. Thank you so much Gabriel, I appreciate you.

1 /5 Daniel Hernandez: I reached out to these guys multiple times. They said they would help me with a quote and just ignored me for the rest of the week. Always have a hard time getting in touch with them and them being reliable. Its hit and miss with them either. I get a good rep and theyre on it or they just leave you hanging. Ive been with them for many years and still dont have a dedicated rep. Very frustrated with this office. I emailed Gabriel multiple times and he said he would help me put together a quote and then doesnt respond. Very frustrated. Going to call a different local office.

5 /5 Alex Munoz: Brenda was very friendly and provided great customer service. She helped answer all my questions and got me a great quote. I cannot recommend her enough!

5 /5 Arianna De Los Rios: ⭐️⭐️⭐️⭐️⭐️ Excellent Service and Great Coverage! I’ve had a fantastic experience with Allexa! From the start, she has been friendly, helpful, and easy to reach. Setting up my policy was quick and straightforward, and she took the time to explain everything clearly.