Freeway Insurance - Austin (TX)

Raquel Herrera I’ve been working with Tyrone for a couple of years now and he has been so helpful, knowledgeable and quick to reply whenever I have insurance questions and make sure I get the best options. I couldn’t ask for a better insurance agent. I highly recommend!

Erin Jupe We began using Nunley – Integra Insurance back in 2022, and we couldn’t be happier with the service we’ve received since day one. Shawn has gone above and beyond to help us save a significant amount of money while ensuring we have the right coverage for both our home and auto. Earlier this year, we did a major home remodel, and Shawn took the time to thoroughly research and find us the correct type of policy needed during such a big project—and at an affordable rate. His clear explanations and prompt communication have made navigating insurance a breeze. Whether it’s the savings, the excellent service, or the peace of mind from knowing we’re properly covered, we are incredibly grateful to have Nunley – Integra. Highly recommend!

Will Fowler David’s office is always quick to respond. The office manager Ali has always answered questions quickly and efficiently and has made the process of adding, removing, and changing policies very easy. I would strongly recommend.

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

Narendra Nambur Great Company to work with. Mr. Murali and his staff are really helpful for quick COI updates and prompt responses. Keep up the good work team. Kudos from Nectar Info Tek LLC team

Shoto Todorokii Wah wah people just like to whine. Fred Loya is an amazing insurance company, thank you for your amazing service.

Jorden Brown Very good quality definitely good customer service I advise anyone who looking for insurance to come shop with them you won’t be disappointed

Alex I Brightway Insurance(Huda) was knowledgeable, timely, and got me favorable rates. Will be using them again.

Rachel Henson Personal attention at its best! I’m not great at remembering to pay bills and they will always call and email to make sure your policy stays in place. Also, I’ve had to file a claim before and they made it the easiest task ever!

Melissa Figueroa The employees are very nice and helpful