1 /5 Corryna Brinson: My insurance agent Aaron Roberts I thought had my best interest at heart. I was wrong. He gave me $5,000 maximum water damage coverage with a $1,640 deductible and no coverage exists for repairing pipes. Worst of all, he kept disappearing and being unavailable when I needed his help. When he finally did file my claim, he puts the date for when my policy was not active risking my claim being denied when the incident occurred AFTER my policy was active. Whenever I have an issue during the claims process, Roberts kept treating me like Im unintelligent and dumb, telling me that better coverage meant higher prices as if I wouldnt know such common sense obvious information. He never apologized for his failure to create a home insurance policy with realistic coverage nor did he ever apologize for carelessly putting in my date of incident inaccurately. That type of irresponsible mistake could have cost me my entire claim case.
