Joy Knox - State Farm Insurance Agent - Houston (TX)

5 /5 Gabriela Cisneros-Hamadneh: I had an excellent experience working with Marlyn at Joy Knox State Farm! She helped me with both my auto and home insurance policies, and her customer service was outstanding from start to finish. Marlyn was not only fast and efficient but also took the time to clearly explain my options, making sure I understood everything along the way. Her professionalism and friendly attitude made the whole process smooth and stress-free. I truly appreciate her support and would highly recommend her to anyone looking for knowledgeable and caring insurance assistance.

5 /5 Carolina Lozano: I had a great experience with Joy Knox State Farm, and I especially want to highlight Marlyn for her outstanding service. She made the process of getting renter’s insurance incredibly easy and stress-free. Marlyn was knowledgeable, professional, and took the time to explain all my coverage options in a way that made sense. She answered all my questions with patience and made sure I felt confident in my decision. I truly appreciate her friendly attitude and efficiency—she made everything so smooth from start to finish. Highly recommend this office for anyone looking for personalized, top-notch service!

5 /5 Stephanie Velasquez: I’ve had a great experience working with Marlyn at Joy Knox State Farm for my auto insurance needs. She’s incredibly knowledgeable, patient, and always took the time to explain everything clearly. Marlyn made the process smooth and stress-free, helping me find the right coverage at a fair price. She’s also very responsive—whether I had a quick question or needed assistance .She took the time to understand my needs and she’s been just a phone call or email away—always quick to respond and genuinely caring. I feel confident knowing I’m in good hands. Highly recommend! And truly appreciate her professionalism and friendly attitude. Highly recommend Marlyn and the entire team at Joy Knox State Farm!

5 /5 Shandrika May: A Top-Tier Team with Heart I’ve been with State Farm since I first purchased my home (20 years), and Joy Knox has always been the one I could count on. While I did switch providers for a few years due to rate increases, I came back to Joy because nothing compares to the service and personal touch she and her team provide. Joy’s warm, down-to-earth energy and welcoming personality always make me feel more like family than just a policyholder. She truly cares. Tammy and Ruth are just as incredible—every time I call, I receive attentive, professional, and top-tier service. It’s rare to find a team that makes insurance feel this personal and stress-free. I’m so grateful for the kindness, consistency, and peace of mind they give. Highly recommend! —Shandrika S. May

5 /5 Majeed Bari: Hi there, I recently had to renew my auto insurance and reached out to Marlyn at Joy Knox’s office—and I’m so glad I did! Marlyn’s customer service was truly top-notch. She took the time to walk me through every detail, clearly explaining everything I needed to know—especially helpful since this was only my second time dealing with auto insurance. Her patience, professionalism, and thoroughness made the whole process so smooth and stress-free. Not only did she answer all my questions with care, but she also found me an amazing bundle deal that included renters insurance. I genuinely felt like she had my best interest at heart. If you’re looking for someone knowledgeable, kind, and incredibly helpful, Marlyn is the one to call. Highly recommend both this office and Marlyn for all your auto and renters insurance needs—10/10 experience!