4 /5 Susie Moreno: They are ok need a little more customer service skills an to get a personality but other than that their pretty reasonably priced .
5 /5 Ali Hassan: This review is long overdue! I have been a Fred Loya customer since 2010 and Ingrid really helped me with me with my insurance needs. I had a complicated issue regarding my policy and she really took the initiative to take control of the situation and find me a solution in a timely fashion. Great service, great insurance!
5 /5 David McCulloch: 111821 I stopped by the HWY 6 Walmart office and had to good fortune of meeting Xia the new agent. She was so delightful, engaging and professional.
I have been with Fred Loya for at least 5 years and she is the most warm and charming agent I have ever met
5 /5 Raquel Lazard: I called on 4/2/2020...asking about car insurance. The young lady(Jazmin) who answered the phone asked me questions concerning what type of coverage I was looking for. I explained to her that I have an older model car and just need coverage. Jasmin help me and told me she will have. everything ready for me when I come in. I told her that I would be in the next day and shesaid that was fine Kimberly would be here to help me . I came in after a long day at work and true to her word Jazmin had the paperwork ready for me. Both young ladies are very professional, courtesy and just super nice. THANK YOU Jasmine and Kimberly....yall rock!!!!
1 /5 Matt H: Lol what a joke. Was quoted one price over the phone and another when I arrived at the location. The rep at the office told me and I quote "we tell you one number over the phone to get you in here and then we give you the real price . " Imean not joking, actual quote . I almost started laughing. Avoid these crooks at all cost.
Richard Snow Worst insurance company. Line drops everytime you tell them to cancel the insurance. Rate increased just for changing my address (same driver, same car, moved 3 blocks away). Go figure.
Dulce Martinez Go-to business for tax and insurance needs in Harlingen. The owners are experts in these areas and have years of experience. Your guaranteed the best price and the sense of ease you are being taken care of by these professionals. They also offer an array of other services…thanks Reyna and Priscilla for all your help throughout the years!
Chad Egbert I’m blown away by the money they saved me. Samantha helped me and she made it very simple. She is knowledgeable and nice to work with. I had to add my 16 yo to my policy and they were able to find insurance several thousand dollars cheaper than other companies, for the same coverage. There’s nothing to lose for them to take a look to see if they can save you money.
Olivia Rojas Excellent customer service! Pete goes Above and beyond to make the customer happy. Been with Pete for over 20 years and will not go anywhere else!