Progressive Insurance - Claims Office - McAllen (TX)

Ethan I had an exceptional experience working with Adam Miller. He was remarkably patient and personable, taking the time to explain everything clearly and answer any questions I had. He made the entire process straight-forward and stress-free. Highly recommend!

The Persona They renovated this place and happy to see that they keep the drinks refill station. I love their managers shes been there for a while and like her service.

Edgar Hernandez They were very helpful

Laurissa Lampkin It’s a great feeling to know that my agent Melanie Horton has my back. She is very professional and prompt in returning messages. She listens and offered help as needed. She has made my experience very pleasant. Thank you again

The BlasterMaster Honestly, there is not enough space on the internet to list what an awful insurance agency this is. In my 45 years of all types of insurance, I have not experienced anything like this. My agent Tony Sanchez talked about how he is special and my experience with him and with his broker was just the opposite. Contacting Tony was always difficult. Typically I had to send a few messages to get him to call back. Sometimes weeks in-between. He once sold me a wrong policy which I caught and he blamed on someone else. Then his follow-up on my credit was useless. My payments were all messed up and after several calls to Tony, I contacted the insurance company myself to straighten it out. Then there was a claim which I understand he filed incorrectly. This caused months on delay. In the end, the insurance company offered a settlement far below my deductible. I made a few calls to Main Street Ind. Insurance agencies. I only always got an answering machine. Of my calls, they only returned 1 call which didnt answer my question so I left another message that was never returned. Finally a contacted Tony to not renew my insurance and once again, he gave me the wrong information for what I requested. So once again, I had to call the insurance companies myself to fully cancel my policies. So not only did Tony Sanchez not fulfill his responsibilities as my agent, he caused a list of problems that I had to resolve. And my experience was Main Street Independent Insurance Agencies Inc was no different. I would not recommend Tony Sanchez nor Main Street Independent Insurance Agencies Inc..

Steven Parker Great service, fast, friendly, and easy to deal with. Switching policies has never been easier.

Elida Velez Quick customer help & Great prices.

THAD RUCKER I just wanted to take a moment to seriously RANT and RAVE about the Greg Yarbrough Farmers Insurance branch. Between Rosanna and Greg theyve absolutely exceeded our expectations. Insurance can be a complicated one for most to understand and ensure theyve the proper coverage when the unthinkable happens. We have been using this office for our cars for several years now. Recently we purchased a vintage car. Getting insurance was a learning experience for a classic lowrider. Through it all Rosanna kept on touch every step of the way. Offered phenomenal support during the process and had Greg there along the way to make sure we were taken care of. It is my belief they truly care about their Insureds and protecting your investment wether it be your daily driver or your classic car. I highly recommend this office for ALL your insurance needs. I surely will not go any where else.

Erika Guerra Daisy was very helpful and efficient and answered all my questions. Reasonable and fair prices. Great customer service.

Michelle Lara Very friendly staff ,she explained everything highly recommended