Texas Farm Bureau Insurance - Johnny Gerner - Waxahachie (TX)

Erica Flores This origination deserves 0 Stars wish I could give it a negative 5. Nothing but employees who dont want to work or hate there jobs. So sorry hunny but if you dont like your jobs go find a better 1. Nothing but boogie Bit*hs up there who stand around not wanting to help anyone. Every time one of there OWN CLIENTS walks in there. All there employees do is look @ each other as of to see who is going to help THERE OWN CLIENT as if its a punishment. Plus to make it even better the hang up on their phone calls blaming the internet or saying there having issues with it when nothing is ever wrong once you show up in person. Ridiculous hate to see how they would handel an accident call... This is not the best insurance company after all!

Kristy Peek I have nothing but wonderful things to say about Dixie Turman and her group. Especially Terra! Amazing customer service, they are always looking out for my family, making sure we have perfect coverage, quick to respond and get us answers to questions. Thank you for all y’all do!

Robert Rodriguez Fast friendly service and they took carenof my needs quickly and cheaper than anyone else.

Aimee Smitherman I have insurance through another agency, but I had the pleasure of dealing with a few of the agents employed here. They took the time to explain things to me and actually pointed out my best deal was somewhere else. Ive heard so many complaints from various people about insurance in general, but having dealt with a few poor companies in person, I can guarantee that the Tommy Potts crew are nothing like that. They are extremely helpful and even bend over backwards to make sure they help you as best as they can. Some people just dont understand how the agents have rules they must follow and cant give things away for free. As long as you take the time to actually sit down and talk with someone about what you are looking for, or what you are needing (in a calm manner without copping an attitude or passing the blame off your own shoulders), then 9 times out of 10 they will be able to help you. That is how the Tommy Potts crew works. If there is a way to help you, they do it. Next time I shop insurance, I will start with them, yet again. Thanks especially to their receptionist, Natasha, who is pleasant to speak with, and extremely knowledgeable. She was able to get me the information I needed to make an informed decision! Rock on, Tommy Potts and gang!

April Morales Tatiana went out of her way to help us get a great deal. Amazing customer service and extremely knowledgeable in all aspects of insurance. Highly recommend.

Dakota Armor-Dillard They are very easy to work with and will beat half of the other quotes you’ll get from any other company. They have great customer service all around and are quick to get claims taken care of. If you’re looking to get some cheaper insurance but still keep your same coverage this is the place to go!

Greg Belford The only person Ive worked with is Diane Shaffer. She is absolutely amazing! She answered all my questions. She is very easy to talk to, and its very obvious that she cares very much about her clients! Ive already recommended Texas Medicare Shop to a few people, and will continue to do so going forward.

Sherri Herrington Holly was great and helped me find the best price for my insurance. If you need someone helpful and kind, reach out to her. She will work to find the best price.

Tracy St. Romain Eric and his team go above and beyond! They walk you through all of your options and make sure you understand the world of insurance. I hightly recommend! Quality customer service seems to be on the decline these days, but Grunor Insurance Group goes the extra mile for you.

Destiny Wade Katherine was super nice and very helpful! I would highly recommend using Remco! Gave me a quick quote and was patient with me! Thank you again Katherine! -destiny webb