Ken Quach - State Farm Insurance Agent - Sugar Land (TX)

5 /5 Bryan Obabori: I have been having a great experience working with Charles Copeland at State Farm. He is responsive, professional, and genuinely caring. When I reached out about damage to my car, Charles immediately followed up, asked for photos, and even took the time to acknowledge the details with kindness. It’s rare to find someone who combines efficiency with a personal touch, but Charles did exactly that. I truly appreciate the quick communication and thoughtful service. Highly recommend working with him!

5 /5 Vansh Patel: Charles at State Farm was absolutely exceptional in helping me and my family get insured for both auto and life insurance. From the start, he was not only friendly but incredibly patient, knowledgeable, and thorough. He took the time to explain every detail clearly, made sure all our questions were answered, and went above and beyond to ensure we got the best possible coverage for our needs. His professionalism and genuine care for our familys well-being truly stood out. If youre looking for someone who combines expertise with outstanding service, Charles is the one to trust. Highly recommend!

5 /5 Niyi Olumide: Working with Charles Copeland on my life insurance was an absolute pleasure! He took the time to explain everything in a way I could understand, answered all my questions with patience, and made sure I got the coverage that truly fit my needs. His professionalism, knowledge, and genuine care for his clients really stood out. I feel confident and secure knowing my family is protected thanks to his guidance. I highly recommend Charles to anyone looking for life insurance!

5 /5 Bhavik Patel: I had a great experience working with Charles Copeland. He demonstrated exceptional professionalism and availability—even answering my call at 9 PM on a Saturday. Charles was knowledgeable, patient, and extremely helpful in addressing all my questions. His dedication to client service is impressive, and I highly recommend him to anyone seeking a reliable and responsive insurance agent.

5 /5 karthik chanda: I’ve had an excellent experience working with Charles Copeland and his team at State Farm. Charles is incredibly knowledgeable, professional, and always goes above and beyond to make sure all my insurance needs are met. He takes the time to explain policies in a way that’s easy to understand and never makes you feel rushed or pressured. The customer service is top-notch—friendly, responsive, and reliable. I truly feel like a valued client. Highly recommend Charles Copeland to anyone looking for a trustworthy insurance agent!