Farmers Insurance - Steven Tindell - Waco (TX)

Peña Hernández Abril Berenice I worked with Nathan Scott for my insurance needs. He provided clear guidance, answered all my questions and ensured I received the best coverage.

Travis Morgan Landscape Football Father I couldnt get insurance but I just spoke to Mrs Steve one of the nicest humans on Earth and even though he wasnt able to help me he provided value and he was very helpful and very informative good people what a great day

Marisela Tellez Did not see anyone. Dropped off in their mailbox what I needed done. Called them the next day and all was taken care of.

Kathy Santiago I just renewed my auto insurance with Robinson Family Insurance because I had such a great experience with the agent, Connie Prudhomme. I had been with Allstate for more than 30 years but Connie was able to get me a lower rate.

Roberta Cortez When i started with this company years ago I had an awful experience that was unimaginable. I could not get a hold of corporate or anyone in upper management to respond. I called in and Loren Lopez assisted me and was so very pleasant and explained everything to MY understanding. I stayed with the company because of Loren. Today another young lady assisted me and was not good, but scooted over to Loren she took control explained with total patience. If you need help and want a pleasant experience ask for Loren Lopez. No anger issues, never gets frustrated very professional knows how to explain details step by step. Thanks Loren!

Chris Conner I am writing this review in regards to one of your agents, Justin. It takes a lot for me to write a letter of this nature, but this is absolutely warranted….and deserved. In all my years of having insurance on houses, autos, RV, boat, art etc, with many different companies, Justin is by far the best agent (and person) I have EVER dealt with. Not only does he know his business and the industry as a whole, he is available anytime I’m in need. Just the other night at 9:00 PM I sent him a text with a VIN number of a new car for our policy. He replied immediately and changed it - AT 9PM!! I guarantee the “big national companies“ wouldn’t reply at this time of night! I wouldn’t have their cell number and I would still be stuck in some phone system IVR on hold waiting for a rep. I sent an email to Justin one night because I knew if I text him he would reply and I didn’t want to bother him and his family after hours. He got my email and replied anyway - within minutes. It happened to be a claim question/problem that he not only assisted with but went on to make calls to repair shops to find one for us….like, who does that?!? The issue wasn’t even with your company. There are no words to describe his exceptional service. I can go on and on with example after example of his exemplary customer service. My request is that you forward this to his peers and other leaders in the organization to bring attention to his phenomenal work ethic and customer service. Give the man a raise and keep him for life - gems like him are hard to come by. I am a raving fan for life!

Gustavo Pupo Rivas magnificent attention, very attentive in their service

nathan milbach I have been in the home lending industry for over 10 years. Time and again Program Insurance Group has provided the best service and insurance coverage to our mutual clients. I highly recommend Dwight Groves and team at Program Insurance Group for all your insurance needs!!!!

Amy C. Swift ⭐️⭐️⭐️⭐️⭐️ I’ve been with State Farm agents Joe Irick and Margaret Froess for many, many years, and I can confidently say they are hands down the BEST in the business. Their service is consistently exceptional—always professional, incredibly responsive, and genuinely caring. They take the time to explain everything clearly, follow up promptly, and always go above and beyond to make sure we’re covered and confident. Whether its navigating claims, updating policies, or just answering questions, they make it all effortless. I truly wouldn’t trust anyone else with my insurance needs. Highly recommend!

ADAM LEONARD They are the best folks and take care of their customers!