Farmers Insurance - Don Briley - Lufkin (TX)

Ashley Tapley My husband and I recently decided to get life insurance. The whole process seemed overwhelming and daunting, but our agent, Brad, made it as simple as possible. He took the time to explain in simple terms everything we needed to know. He was happy to sit down with us and answer all our questions. He was incredibly knowledgeable and made us feel confident with the decisions we made. He was so personable that he actually came to our home when it was convenient for us instead of having to make an appointment and go to an office. All in all Brad made the whole experience much easier and walked us through every step. I highly recommend! We ended up switching our home to Texas Farm Bureau too. Very impressed with this company so far.

John K The agents were super helpful. Ive never payed so low on insurance prior to going to them. The ONLY downside is you have to physically come here to add vehicles or drivers and its a 45 minute drive for me. But totally worth it with the money being saved.

Jimmy Boland Lana was fantastic to work with as my new insurance agent. She was knowledgeable, responsive, and made the entire process smooth and easy to understand. I appreciated her attention to detail and how she took the time to find the best coverage for my needs. Highly recommend!

Constance Hudson I had a great experience working with Aundrea! She was very explanatory and made sure to help get every discount I could possibly get. I couldn’t be happier with the help she provided. Very friendly and very professional throughout the entire process! I highly recommend giving her a call for your future insurance needs.

Bill Smolak Dee and Bianca are a winning team. They are very professional. They listen and then react accordingly. They handle all our insurance needs. They work hard to provide me with competitive choices, and the best solution possible for my insurance coverage. Their work is easy to understand, yet very comprehensive. I doubt that I could find better support. Thank you.

Juan Alvarez “I am absolutely blown away by the exceptional service I received from Mayra Not only was she incredibly efficient and helpful in assisting me with changes to my car insurance policy, but she also went above and beyond in a truly heartwarming way. During our conversation, my daughter briefly spoke on the phone, and Maira remembered her. She took the time to mail us a thoughtful card, which was such a kind and personal gesture. Mayras attention to detail, her genuine care, and her willingness to go the extra mile truly sets her apart. She made what could have been a routine task into a memorable and positive experience. Maira is a shining example of excellent customer service, and I highly recommend her to anyone looking for a reliable and compassionate insurance representative.

Tracy St. Romain Eric and his team go above and beyond! They walk you through all of your options and make sure you understand the world of insurance. I hightly recommend! Quality customer service seems to be on the decline these days, but Grunor Insurance Group goes the extra mile for you.