Christina Ferrari-Noonan I did an on-line order with them by USPS priority delivery to Chicago. I received my items within four business days. Communication was excellent. Friendly staff when I called by phone with questions. Received all items that I ordered. Will probably be ordering more from this store again.
Victoria Malagon-Lozano As a returning customer, I can confidently say this place deserves 5 stars! I’ve purchased a few pieces of jewelry from here and constantly get compliments on them. The quality is beautiful and timeless. Their customer service is top-notch—always friendly, helpful, and attentive. Every visit is a great experience. Highly recommend!
Jayla Owens Marjorie was so sweet and wonderful. She was thorough, and patient with my 4 month old baby girl. She made the process so much smoother, and amazing. Both her and her coworker were outstanding. Absolutely recommend for all piercings!
Molli McClanahan This place is incredible! I highly recommend it to anyone who is trying to find the most high end unique pieces. Kate was the biggest help and I can’t recommend her enough. Beautiful atmosphere and exceptional service!
Kiante Young These guys made my ring from scratch. It was exactly what I wanted. They were attentive and budget friendly. They were professional and fast. Lastly, the quality is so good. Better than the chain jewelry stores. My lady was so happy!!!
Kat Kelly I had such an amazing experience with Sarah at Banter by Piercing Pagoda! From the moment I arrived, she made me feel welcome and comfortable. Her energy is so positive and genuine — you can tell she truly cares about her customers. She helped me find the perfect piece of jewelry and walked me through all the current deals so I could get the best value. She was super knowledgeable, patient, and went above and beyond to make sure I left happy. If you’re shopping for jewelry or even thinking about getting a piercing, go see Sarah — you won’t be disappointed!
gloria stryker I have been a customer of Phi Jewelry Store for many years, I know that Phil does an excellent job on my rings from replacement of stones to just a watch battery. He is honest and gives great prices for his work.
Александр Rude , dismissive staff, difficulty with fixing, poorly made or misrepresented jewelry, and inflated prices, and unhelpful experiences, I would never spend with this arrogant attitudes my hard earned money ,that they don’t give you back once I buy something, by the difficulty with returns and refunds.