Elsys Jewelery - Mercedes (TX)

Sara Campos We went to Kay’s to shop for my husband’s wedding band and Elizabeth was so patient and helpful! My husband ended up doing a custom design at Kay’s and Elizabeth was so communicative and accommodating throughout every step of the process. Anytime we went to Kay’s for an appt to approve the progress, we never felt rushed and Elizabeth went the extra mile to make sure everything was done to perfection. This went above and beyond the customer service we would expect from any jeweler and really helped make what could have been a stressful season a really enjoyable one!

shan ali I recently designed my girlfriends engagement ring with Sam and Ophir, and their service was truly exceptional. I highly recommend them. Their honesty and fair pricing were evident from the start, making me feel completely confident in the process. The team was incredibly knowledgeable, guiding me through diamond selection and settings with expertise and clarity. What stood out most was their patience. They never rushed me, listening attentively to my vision and offering thoughtful suggestions, which allowed me to feel truly confident in the final design. The result is absolutely stunning. The high-quality diamond and setting exceeded all expectations, and my girlfriend adores it. For anyone seeking a jeweler who combines integrity, expertise, and a genuine commitment to creating something special, look no further.

Tessa Williams Hany did an amazing job helping me and my Fiance pick out our wedding bands. He understood our tastes and showed us the perfect selection of rings. He was very welcoming and made the process simple and fun! I would absolutely recommend his services, as well as the other Kay employees at this location.

Noel Ramos Had to go into James Avery today to have two pieces cleaned. Today Elizabeth helped me and she and the rest of the staff made me feel very welcomed. I love coming into a store where people go out of their way to help you and make you feel welcomed. I’m from a small town originally and this is an aspect that I miss. So for me it’s nice to have that hometown feeling when going into a store like James Avery. The staff today is a true example of what a customer like me looks for in a store. Thanks and keep up the good work!

CW Dude Really nice guy, very willing to share his knowledge. Ill be visiting his shop more often. A good, friendly and respectful shop owner gets my business everytime.

Jaime Galvan Great customer service, very friendly and helped us find exactly what we were looking for. Will definitely come back again.

kristina hsu Jose is very good, very friendly and professional. He explained everything and treated my jewelry delicately. I have old jewelry that I do not use anymore and it is time to make room for new ones. He is very good and transaction is fast. Higher price than any others.