Elite Insurance Agency - Plano (TX)

Gigi Ive had insurance for over a year and service has always been excellent. Mike is so customer service focused and really doesnt try to "sell" you on anything you dont need. He takes the time to educate and give you options. He is very transparent about pros vs cons to every option. It doesnt matter if you have a $5000 car or $50000..he treats you like a VIP.

Aimee Richards Very friendly staff always looking out for the customers best interest. Appreciate the excellent customer service. A+

Catherine Kaalani Kelly and Emily have been amazing to work with! We recently signed policies with them, and they have been very responsive, informative, and patient as I worked through obtaining quotes and understanding my coverage options. Im looking forward to working with them!

Christa Tindol Christy is a terrific agent! She is always willing to help and goes above and beyond. Anytime we call she is friendly and helpful, she returns calls or emails in a timely manner, and if she doesn’t know the answer, she will find it!

Latrisha Finch Victoria was so awesome, nice and professional. She found me the most affordable payments and she made sure all possible drivers were covered on my policy. Cheapest full coverage insurance ever! Give Victoria a promotion and raise because she definitely raised the bar on great customer service. Thanks so much!

Derrick Hwu Michael Copeland is incredibly amazing to work with. He is very knowledgeable with the insurance industry and is very patient in educating and helping me with any insurance needs I require. Each insurance package he looks at he will sit through with you and go through each section in detail until you fully understand what you are receiving. He will always have the best interest of his clients and is extremely transparent and honest to the point it will not always benefit him which is very rare in an agent. He is very responsive and reachable even at odd hours and if there are any issues you have with the insurance company itself, he will speak to them on your behalf and fight for you and offer wise advice. Above all he is very pleasant to speak with, always cheerful and happy, and will never appear annoyed when you contact him for help.

Luckyu72 Luckyu72 Staff is super friendly and they always find the best deals...

Velma Garza Peyton made turning 65 easy, explained my options to me clearly and worked within my budget . She is a great asset.