Sonora Insurance Group LLC - Boerne (TX)

Ben Matteson Excellent. Superior customer service experience. I just got off the phone with Justin. My wife wanted me to do some comparison shopping because our home insurance renewal premium had gone up significantly. First try, reached Justin. Went over the details with him and he told us to keep our existing policy and why. And because of the way our existing insurer handled independent agents, he couldnt be our agent for this policy. So, giving us the right answer cost him money. And hed probably say that was no big thing, but in so many areas of our lives, our business relationships are plagued with a lack of trustworthiness. So I now find myself genuinely disappointed that he cant be our agent. And I cant believe I wasted this much time not working with an independent insurance agent. I will call them again next year to review things and see if theres a better deal.

Informed Granny I have been using this insurance company for at least 10 years now. They are always helpful and friendly. Never a problem with late renewals or changes on my policy.

Natalie Rivera Weve recently left State Farm due to personal reasons, but wed been with Noe Garcia-State Farm since I first started renting an apartment back in 2006. Throughout all these years weve gone through major changes, and weve always kept them for our car insurance. Theyve always been super helpful and nice, no matter who answered the phone. I appreciate their kindness and willingness to always answer our questions.

f Parekh Our State Farm agent Wanda has always been helpful. She is very knowledgeable and answers all my questions right away. She makes sure to follow up on anything that needs follow up and very satisfied with her handling of my insurance needs. She is one of the main reasons behind my continuing to keep State Farm Insurance as my insurance company of first choice.

Shellie Calder Ive has them for 2 or 3 yrs now I never had any issues with them.Ive had 3 hail claims NEVER had an issue. Ever time Ive called they have been very nice n helpful.