Eichhorn Gonzales & Miller - Victoria (TX)

Cele Fantastic customer service! I love their patience and I love their recommendations and I love the list that they have so they can put our favorites in there. They do really good in trying to make our experience the best every single time with no pressure on buying anything ever. Will always shop from there. Please see Jessica in the store. She’s amazing!!!!!

Tiffany Nguyen Went to James Avery this past Saturday and Courtney was great. The bow ring didn’t come in my size and instead of her telling me to just wear it on another finger she brought out the ring sizer and largest size they carried. When I thought I wouldn’t be able to purchase this ring Courtney told me I could get it resized into my correct size. She was extremely patient with me even though the store was busy during the charm event. She exuded southern charm and I hope she has an amazing day! I am excited to receive my ring in the mail soon!!! Much love to the James Avery team!

Leslie Gonzalez Made several purchases, and over all very satisfied with each and every purchase. Jewelry has great quality, and they have great customer service as well. Over all I totally recommend.

Sylvia Jaramillo We have been customers of Eve’s Custom Jewelry for some years now, mostly obtaining services for minor jewelry repairs, cleaning, etc. In June 2024, I damaged my anniversary ring which included losing one of the small diamonds. Eve’s replaced the missing diamond and now my anniversary ring shines brilliantly and looks better than new! I also inquired about how best to keep my wedding rings from turning sideways and upside down on my finger. After speaking with Nancy, she recommended fusing the two rings together, widening the band and squaring out the bottom to balance the weight. Nancy very meticulously explained the process and provided a sketch of the finished product. I picked my wedding ring up this past weekend and I am ecstatic!!! For the first time in 35 years, I can actually see the diamonds on the top of the ring. No more slipping sideways and upside down. I can’t stop looking at it. From the top, it still looks like two separate rings in the set. I love, love, love, the squared bottom. This is it exactly what was needed. No other jeweler had ever recommended this so I had resorted to just “living with it”. Not anymore! Thank you Nancy for giving me the perfect, original wedding ring! I can’t wait to work with you on the additional custom pieces using my parents’ wedding bands! I highly recommend Nancy and team at Eves’s Custom Jewelry. They are best in class jewelry professionals who are attentive to their customers needs. Eve’s produces exceptional pieces and provides high quality work at reasonable prices.

Phillip Flanders All of my watch straps broke at once, so I stopped by Jared Jewelers just hoping to buy a couple of pins for my old watch. Heather offered to take a look and said she’d see what she could do. Just ten minutes later, she returned with the straps repaired and ready to wear — and she didn’t even charge me. Everyone in the store was friendly, but Heather’s kindness and professionalism truly made my day. Thank you, Heather!

kailei pritchard Out of All of the James Avery stores I’ve been to, this one has the best customer service! They greet you every time you come in, ask if you need help, and are always around to answer your questions. Will definitely be back!

Marjorie S Shout out to Denise & Katie at the Tanger location for embodying exceptional customer service! We purchased a Neil Lane ring online, but upon closer inspection, we noticed a hairline crack or imperfection on the diamond. Today, we visited the store seeking guidance, and Denise promptly offered assistance, revealing that they had the same ring in stock in a much superior condition. Katie meticulously cleaned and polished the ring, restoring its sparkle. Super grateful for their friendliness and seamless transaction. Although buying online was convenient, this experience reminds us of the value of in-store shopping for personalized service!

carlyn kincaid I’ve been a loyal customer of Sparkling City Jewelers for years and couldn’t be more pleased with their exceptional service. Over time, I’ve made several meaningful purchases with them, including cherished family heirlooms for my children. They’ve also handled appraisals, numerous repairs, and diamond replacements — all with the utmost professionalism. Their custom design work is always flawless and exactly as envisioned. What stands out most is their honesty and integrity. As a Christian-owned business, their values shine through in every interaction. Their prices are consistently competitive — often even lower — yet the quality remains top-tier. I highly recommend Sparkling City Jewelers for all your jewelry needs. They are a true gem in every sense of the word.

Karm Andreas Went in today after reading some great reviews. We were met with great customer service and a knowledgeable staff member. Marianne. The owner Leticia, was there too and helped us immediately. Both were very attentive and knew the answers to all our questions about jewelry! They were both kind and patient. We ended buying, not one but two wedding bands which made the perfect gift for my wife on our 14th year anniversary! Thank you for a your great customer service and fair prices. We will be coming back in the future!

Ashleyy BeSerra Greeted me soon as I walked in, wasn’t too busy so I was helped right away. Was able to purchase two charms and received my free charm bracelet. I love it!