1 /5 Kendra L: Terrible quality and ongoing issues. Bova even paid me to take down my first negative review.
My wedding band was made so poorly and Bova initially refused to refund us until I posted a review with photos. Only then did they reach out, offering a refund plus a $1,500 credit in exchange for removing the review.
Now, just one year later, my engagement ring band is bent out of shape and two pavé diamonds have fallen out of the hidden halo. For such meaningful pieces this level of quality is really disappointing. We’re now going with another jeweler to have my engagement ring reset after only a year of wear.
Edit: I wear 5 high-quality rings daily, and not a single other one has ever bent the way my engagement ring has. I also completely forgot to mention - my husband bought me a tennis bracelet from Bova, and it fell off my wrist after only 4 months of wearing it. I’m sure they’ll say that was my fault too, but in my experience, the quality just hasn’t held up.
I really don’t like leaving bad reviews, but after so many issues, I feel like I have to share my experience.