BKCW Insurance - Killeen (TX)

Brandi Davidson My 16 yr old son recently got his license and I had to add him to our auto insurance policy. I was dreading what the increased cost would be but was surprised at the amount after Carla applied all of the discounts available. Carla provided excellent customer service for our family!

Daniel Hidalgo I had the pleasure of working with Leo for my insurance needs for many years, and I couldnt be happier with the experience. Leo is incredibly knowledgeable, patient, and genuinely attentive to his clients. He took the time to explain my options in detail, making sure I fully understood my coverage. Leos professionalism and responsiveness made the entire process easy and hassle-free. It’s clear he cares about finding the right policy for each client, and I felt well taken care of every step of the way. I highly recommend Leo to anyone looking for a trustworthy, reliable insurance agent!

Kyle Ott Leann Ellender is wonderful! She is a joy to work with, helps you understand your coverages, and always finds the best rates. Highly recommend!

Toni Farrell Don and his team provided my family excellent service for many years. They promptly returned phone calls and emails. They explained all our insurance choices and ensured we were satisfied with our decision. I recommend the agency for providing insurance needs.

Jacque Fernandez Amiel is very nice and quick! She tried to help me get the lowest rate with the companies they work with! It was too high for my liking still but I know I can always go to her if something changes!

Barbara Dolan-Wallace Helpful , friendly staff. Yikes, my new vehicle recently was nailed with hail.

Amanda Slamcik Lassetter I appreciate that Rebecca always seeks the best possible rate for her clients at renewal and is so proactive about communication. She provides clear options, allowing the client to make the best choice available according to their own priorities. Shivers & Associates provides a personalized level of customer care that is increasingly rare and highly valued.

Clarissa Martinez Went to pay a family member’s policy, was helped by a lady named Estella, she was the sweetest, it’s refreshing to experience someone in customer service that is actually friendly and accommodating. It is another feeling entirely genuinely felt taken care of and even left in a better mood than I went in. Thanks.

Deborah Duarte Good customer service

Kai Herrmann As an expat and first-time buyer in the US, I can totally recommend this agency. Karolina took a lot of time and patience to answer all my newbie questions with all background info I needed. I got the insurance very quick. Thanks