TIA- Texas Insurance Agency - Pasadena (TX)

Sherri Montgomery I have done business with Terrell Ins for years. Mr Terrell used to write my policies when he was in Hemphill Texas and when we all came back to Diboll, it was only Natural to move my policies to his business here. I recommend Terrell Ins for any of your insurance needs. His staff are all very qualified to handle your issues and theyre very welcoming t anyone going through their door. Ive even learned a few electronic things from the J. Terrell while visiting... itsore than just a hole in the wall agency, they treat you like family.

jose diaz great service and excellent customer service

Maria Rosales Very nice customer service, I would like to recognize Connie for doing a great job.

L Gallegos Great and fast service, I didn’t get the young ladies name who attended me but both that were there were very attentive and professional.

Morton Group After moving to Fort Worth, I realized quickly that driving in Texas is no joke. Between navigating the busy streets downtown and dealing with traffic on I-30 during rush hour, I knew I needed an auto insurance company that really understood what Texas drivers face on a daily basis. That’s when I found this local insurance company, and honestly, I couldn’t be happier with my decision to switch. Before moving here, I had been with a large national chain for years, but the rates kept going up without any real reason. I wanted something more affordable and tailored to my new lifestyle in Fort Worth, and that’s exactly what I got with this company. From the very first call, they made me feel like a priority. The agent took the time to understand my situation, including how often I’m driving to work in the Stockyards and how my long weekend road trips out to Dallas require the right level of coverage. One of the things that really stood out to me was how transparent they were about my options. They didn’t just throw numbers at me – they actually walked me through everything and helped me find discounts that applied to my situation, like for having a clean driving record. I even got a discount for bundling my auto insurance with my homeowner’s insurance since I recently bought a house in the TCU area. That kind of personalized service was something I hadn’t experienced before. About six months after switching, I got into a fender bender on my way home from work near the Fort Worth Stockyards. I was worried about how difficult it would be to file a claim, but it turned out to be the easiest process I’ve ever dealt with. I called their claims department, and they were on top of it right away. They even helped me find a repair shop in downtown Fort Worth that had my car back to me in no time. What impressed me even more was how they followed up a week later just to make sure everything went smoothly and that I was happy with the outcome. Another great thing about this company is how proactive they are. Every few months, they check in to see if anything has changed in my life or driving habits that might affect my policy. It feels like they’re genuinely invested in making sure I’m getting the best coverage at the best price. Driving around Fort Worth, whether it’s through the Historic District, on the highways, or out in the suburbs, can be unpredictable. It’s such a relief knowing that I’ve got an insurance company that truly has my back. They understand what it’s like to drive here, and they’ve given me great coverage at a price I can afford. I’ve already recommended them to my friends and family in the area, and I’m definitely sticking with them for the long term. If you’re looking for reliable and affordable car insurance in Fort Worth, these guys are the way go!

Jacob Andrews My car was totaled by one of their drivers. Took 4 days to get a rental, then it was only for 3 days. Then took another week before they told me I had to wait for the title to be recieved before they authorized payment. Thats another 3 to 4 weeks in Texas. Plus the Adjuster wouldnt answer or return calls for 24 hours or longer.

Vincent Kolodziej Kyle is one of the best agents I’ve ever been involved with, always on top of my needs. Highly recommend him for your insurance needs.

shakira sanchez Best lawyer. He really fights for your case to give you a fair deal.

Carlos Daniel My experience with this company has been nothing short of amazing. From the sales agents (Mr Jimenez) to the supporting cast (Customer Service), I have always ended a call or an email with a satisfying feeling. They are prompt, thorough and will take the time to help you understand the process while also giving you choices. Thank you for always putting your customers first.

Samuel Campbell Been with Doug Tracey for a year now. Im glad I made the change. Doug and his staff is easy to with. You can go in to the office anytime and they will have an answer for you as well as a friendly conversation.