A-Best Insurance & amco Insurance - Houston (TX)

Laura Contreras Fred Loya Insurance is an absolute nightmare. Their customer service is a disgrace — rude, lazy, and completely unprofessional. I’ve never encountered such a careless company. When I needed help, I was treated like an inconvenience instead of a customer. Marquice Hernandez was one of the worst — completely dismissive and condescending No empathy, no accountability, just attitude and excuses. If you want to be ignored, insulted, and left out to dry when it matters most, Fred Loya is the one for you. Otherwise, RUN the other direction.

Monette Steinert Lauren Herrera has been the person I go to for my insurance needs for over 2 years! She has helped guide me on my insurance for my short term rental in Corpus. I highly recommend Lauren if you want an honest, reliable person that you can trust!

Ronald Campisi We have had Russell Key as our Farmers Agent since 2006. He is a great asset. He is professional and knowledgeable always monitoring our Homeowners, Flood, Umbrella and Auto policies. He balances the need for insurance vs our budget. He recently saved us money on our policies! Keep up the good work!

Josh Le Jeune Best customer service I have ever experienced. I used the app to get roadside assistance, before they could find someone to help Demetrius was texting me to make sure everything was ok. Demetrius- you my dude!!!

Ali Hassan This review is long overdue! I have been a Fred Loya customer since 2010 and Ingrid really helped me with me with my insurance needs. I had a complicated issue regarding my policy and she really took the initiative to take control of the situation and find me a solution in a timely fashion. Great service, great insurance!

Tommy Hedrick Great company and people to do business with

Sonya Miller Joey saved us quite a bit of money on our insurance and if weve EVER had an issue he was on top on it! I highly recommend JRC.