Broken Spoke Insurance - Dalhart (TX)

Sulie M The service is unlike any other insurance agency in the area! The ladies are warm and welcoming and explained my coverage very well! Very honest and treated me with respect! I would recommend anyone to try them out.

Kai Herrmann As an expat and first-time buyer in the US, I can totally recommend this agency. Karolina took a lot of time and patience to answer all my newbie questions with all background info I needed. I got the insurance very quick. Thanks

Angelina Farmer Ive had Progressive since 2017 and have no complaints. Had a drunk hit our SUV on St Paddys Day in 2023 and it was taken care of quickly and with us out of the country. Rates are good for my area as I dont live in one of the more expensive areas hit hard by inflation. I guess people dont realize that Progressive also have to pay medical bills and repair or replace bills at the inflated rate. Parts for some older vehicles are harder to find. It was cheaper for them to total out my 1995 SUV then to get it repaired. People act like COVID didnt do anything in regards to manufacturing, and it really did and were going to be feeling this for a long time. And yes, we did have inflation all over the country that raised the price of medical, vehicle parts, and services. Progressive does not get a wild discount just because they are a big insurance company. Also people should probably check their emails from Progressive instead of ignoring them. If you go paperless for that discount, it means that you have to read the emails as you have agreed to do digital instead of paper (its literally what paperless means) so no, they arent going to send your cancel notice in the regular mail because you signed a contract to get it in your email. And the customer service reps can see what has been sent where. And so can you on the app or website if you actually go through the motions to set that up. Are all reps or adjusters equal? Of course not. There are some bad actors and you should let the company know directly about those bad actors instead of or in addition to airing it out on the internet. Just remember all calls/chats are recorded and they have no problems doing internal investigations on anything. And they certainly will.

DEBBIE ESPINOZA Great insurance. I actually f to Allstate Insurance because the insurance I had prior kept going up. I was with the other insurance 15 years and our rates kept increasing. I moved to Allstate and within the year with drive wise I received a huge discount. I was grateful! They are about their customers ! Thank you Allstate ❤️

Mark Weeks Great agent and staff! Customer services is top notch!

Robert Rich Melissa made getting my new Allstate policy set up quick, easy, and completely stress-free. From the start, she was friendly, professional, and walked me through every step of the process. She answered all my questions clearly and made sure I understood exactly what I was getting. It’s rare to find someone so helpful and patient these days, and I’m really glad I got connected with her. If you’re looking to start a policy or switch providers, ask for Melissa, you won’t be disappointed.

Michelle Ledford They handle all of our commercial fleet insurance and commercial building insurance. They always respond quickly to our questions and needs. Julie is who we deal with the most but everyone there is always helpful. I would definitely recommend them!

Lisa Valera I love that Horace Mann is geared to supporting the financial needs of people in education. Joel is knowledgeable, experienced, and a great resource for your financial future. If you’re not already planning for your retirement, you need to speak to Joel.

John Doe Kristy lewis was great help and she was very professional and fun to be around definitely five stars