What Clients Are Saying Banter by Piercing Pagoda (GG)
5 /5 Kat Kelly: I had such an amazing experience with Sarah at Banter by Piercing Pagoda! From the moment I arrived, she made me feel welcome and comfortable. Her energy is so positive and genuine — you can tell she truly cares about her customers. She helped me find the perfect piece of jewelry and walked me through all the current deals so I could get the best value. She was super knowledgeable, patient, and went above and beyond to make sure I left happy. If you’re shopping for jewelry or even thinking about getting a piercing, go see Sarah — you won’t be disappointed!
2 /5 Lauren Rivera: I bought the extra coverage for screw back earring for a baby and sure enough the back gets lost. The manager said the only way I can get it replaced is if I exchange the earrings, mind you baby only got her ears pierced a week ago. She insisted that was the only way to get the issue solved. I ended up having to pay $30 for extra backs. So don’t waste your money on the extra coverage bc they won’t work with you unless it’s their way. The employee helping me being the middle man was great and genuinely tried to help me!
5 /5 Destiny Wakabi: Tania has been so helpful she helped me with my piercing . I was able to get both of my ears pieced today . Tania was so kind and patient with me I’m very thankful for her :)
5 /5 Rose Wantz: The girls that work there are very professional and knowledgeable. They are amazing at ear piercing . I wouldn’t go anywhere else!!! Thank you Sarah , Tinia, Kristan and Jordan for all you do !!
5 /5 King: Kristan was very helpful with picking out the perfect pendant for I bought 2 online but she helped find what I really wanted
ART0103 Wendy was an absolute delight and we need more people like her working retail, Diamonds Direct you are very fortunate to have her on your team! I brought in my ring for a cleaning and repair and she got that taken care of for me very quickly. I then told her that I was interested in upgrading my ring and she listened to what I wanted and made great recommendations. Thank you, Wendy, I can’t wait to see the final product!
Brittany Lopez Brenda is amazing! From the moment I walked in, she made me feel comfortable and truly cared for. She’s professional, kind, and goes above and beyond to make sure you’re happy with the service. You can tell she really takes pride in her work and genuinely enjoys helping people feel their best. I left feeling refreshed, heard, and grateful. Highly recommend Brenda if you’re looking for someone skilled, thoughtful, and trustworthy!!!!
Joshua Garcia Abraham thank you for the great customer service. I highly recommend this spot in the trade center. If you look at the jewelry, come in and check them out.
Candace Mireless I wanted to leave a little something for Tom’s Luxury store in Lake Jackson, Kaitlynn is amazing! From day one she has been open and informative, down to earth and very pleasant to work with. I always get great service and trust I’m being taken care of.. great employee. ⭐️⭐️⭐️⭐️⭐️
Reece Capshaw I placed an order over the phone at the San Marcos location for a bracelet that was sold out in my area and the customer service was incredible. Olga was very kind, helpful, and timely. Order was placed on a Wednesday and it was delivered to my house Friday with a hand written Thank You letter! Very impressed! I highly highly recommend this location.
Lauren Trevino Brought my wedding ring in to be fixed, cleaned and redipped. They were able to get it done same day! I could not be more happy with how my ring came out! They are so friendly! Eileen is so sweet!