US Jewelry Factory - New York (NY)

Danielle Zaput Great experience all around! My diamond had fallen out of my engagement ring (scary!). Met with Rich initially to fix my bent prong, but ultimately decided to have the ring re-set, keeping the original band but getting new prongs. My ring was ready earlier than expected and I love it! Will definitely come back for any jewelry repairs! My only regret is not having my ring designed here in the first place!

Mark Wolfe One of my favorite shops on Lark Street! I shop there regularly, especially when Im looking for a gift for a friend or the family. The vinyl selection is well-curated, and I always walk away with a great find to add to my record collection.

Jane Bonavita Beautiful designs and creations . A true artisan.

Jennifer Brickman Esther was great and so helpful styling my ear! Chris pierced and made me feel comfortable letting me know what was happening and what I should expect. Loved the whole experience. Can’t wait to come back!

E I needed one of the stones reset in my engagement ring and wasnt sure where to go. We decided to give Goff Jewelers a try. The woman who helped us was kind and professional, and we immediately felt comfortable having it repaired there. It was fixed and cleaned within one day. The man who helped us when we picked it up was also quick and professional. We would definitely return and recommend them to others. 10/10 experience.

Lisa Lisa So accommodating and a pleasure to shop at. I found a watch that I LOVED, sent my daughter with the picture I took of it, and they helped her and sent her home with two roses!! I love my watch and couldn’t have been happier with the service!

Taylor Tavarez I bought a necklace and it keeps breaking around my neck for no reason at all. It just falls off and snaps in half while wearing. I spent 1,000 on this gold chain and it is the worst quality I have ever bought. Went to get it fixed twice and on the second time I asked to exchange it for something else since this necklace seems to not be welded properly and it being of such bad quality. Needless to say, they refused and said it’s my fault for buying it and that it’s “not their fault for how it keeps falling off.” How??? You sold me this piece of junk. I unfortunately have to sell it somewhere else and take a loss to get something better. Please go somewhere else for jewelry this place is a rip off and has terrible customer service.

Deanna McFadden I had a wonderful experience with Ivette, who pierced both of my children’s ears and mine as well today. From the moment we arrived, Ivette was warm, friendly, and incredibly professional. She immediately put us at ease with her outgoing and personable demeanor, making what could have been a nerve-wracking experience smooth and enjoyable. She was amazing with the kids patient, calm, and reassuring every step of the way. Her ability to keep them comfortable and relaxed was truly impressive. Ivette took the time to explain everything clearly and she made sure we all felt informed and confident before proceeding. It’s clear she genuinely cares about her clients and takes pride in her work. I couldn’t have asked for a better experience, and I highly recommend Ivette to anyone looking for a skilled and compassionate professional.