The Moore Insurance Agency - Watervliet (NY)

Alyssa Travers Liz is so helpful and answers all my questions! She was able to save me money and offered to bundle renters which saves even more! 10/10 would recommend this agency to everybody!

oladipupo mesole Huma Faheem serves every customer with a great passion, she has the best interest of customers as her main priority. She is very professional and passionate about customer satisfaction. I recommend her to anyone without hesitation.

Rashid Haq Great service! Daniel is always quick and helpful with adjustments I need to make to my coverage. It definitely helps to have someone in town you can talk to.

Brendan Peck I went through Urbanski because my Dad insisted on it. Initially when I called, I was told I had to come in because "they dont do business over the phone" in 2025. Immediately I didnt want to go with them because thats just outdated. I sign up for my policy anyway and went through progressive. We paid all of the 6 month up front. A month later, I get a notification on that it has been cancelled. I call progressive and the bank to ensure everything was correct, the bank says there was never a payment they declined and theres plenty of money to pay the 6 month premium Urbanski had no information for me and didnt even know it was cancelled. Progressive ends up telling me they cannot sign me a policy in NYS at all now that it happened once. Basically, this boils down to an issue of entering the card information incorrectly or something on the Agency side is what I was told. Now I cant go through progressive at all, have to pay more through the next lowest company, and will not be going through Urbanski for anything anymore. Should have trusted my gut or checked the reviews before just trusting them. Look anywhere else. Update: Finally got them on the phone today. Let the rude old man know that I didnt appreciate being screwed out of a policy with Progressive, he simply said "okay goodbye" with no apologoy or anything whatsoever. He was cutting me off the entire time I was explaining what happened and how we arrived at the fact that he screwed everything up. No apology. Kept saying "did you call progressive?" Each time I spoke. Isnt the entire reason we go through an agency so that they can do this stuff for us? This is hands down the worst experience Ive ever had as a customer.

ben tack Julie was amazing to work with

Brian Nice Ive had a very good experience with them. I had my neighbor sew me over a fake slip and fall. They made me feel a lot better about the situation. My rates didnt go up after the fact. The ladys at the desk were super nice and helpful. Ive had them for 9 years for my home owners insurance.

Md Chowdhury I had a great experience working with Iris Clark from Skyscraper insurance. She was extremely helpful, professional, and knowledgeable throughout the entire process. Iris patiently answered all of my questions and made sure I fully understood my coverage options. She responded promptly to my calls and emails, and her friendly attitude made the experience stress-free. Its not often you come across customer service this good. I truly appreciate her support and highly recommend her to anyone in need of insurance assistance.

Saranac 1973 Excellent company..Excellent employees. Been with them for close to 30 years..Kim Delgrego is the best. She always lets us know when we should see if our policys meet our current needs. Ill always recommend family , friends and acquaintances to use Day and Scarfile.

Rickie Hatlee As always, MURANDA, my agent, working with my car insurance, is exceptionally wonderful! I would recommend this company and give it 10 Stars if I could! MURANDA is just a gem, she is efficient, pleasant and the nicest person to do business with.. Im so glad I found this company.. definitely TOP NOTCH!! Even when I call the 800 number, EVERYONE is ALWAYS efficient and pleasant to deal with.