Diane Williams - State Farm Insurance Agent - Kingston (NY)

1 /5 Charlie Junquet: Worst experience ever. Second accident not caused by me and I have to do all the work to get what’s owed to me. This company is as useful as grease on a rope and treats war veterans like their issues don’t matter. I have to send info to opposing company while I sat in her office yesterday and a receptionist told me the other insurance company is fighting the police report and Diane sat in her office and did nothing till I yelled at the opposing company and she told me what was covered but did nothing to help my situation. I still have to send photos and info to opposite company to get what’s owed to me from their client. And yes Diane personal injury has nothing to do with providing the other agency info on the accident site and photos. Me not my wife nor personal injury lawyer should have to deal with what’s owed from insurance And yes I get it I do not have renters but doesn’t mean you couldn’t contact him instead of me providing info on the accident who’s at fault. Thank you again I know what’s covered but you did nothing to advocate for me all you told me what’s covered. Thanks for the added stress of my process. And you can not tell me anything I said is untrue. Got my rental from Allstate. He was more helpful after I provided the info

1 /5 Neal Martz: DO NOT use this agent. I had a loan on my car. When i was going away for a few months i put the car in my garage and off the road. I called this StateFarm agency and was informed I could take off collision on the car. She never asked if i had a loan. I now found out that with all the loan companies, if you have a loan even if its off the road they still require collision on the car. After auto payments on the loan and all the years paying it off, and putting on and off the road ,i wanted to find out when it was going to be paid off. This is when I found this out and also found out the loan company was billing me for collision insurance monthly for three years and just adding it to my payments. This agency never told me this and said " You should have known this" Information like this is why you have an agent...Diane does not care, like the last reviewer she just wants the money

5 /5 Evan Anderson: Kelly Rose was amazing!! She is extremely knowledgeable, informative and efficient in her position. I left her office feeling as if I won something because she made me feel that comfortable. Thank You Kelly Rose!!

5 /5 Jaclyn Manna: My personal experience was with Jennifer Liberto. She’s an experienced , knowledgable, informative , thorough, professional with integrity ! My application wasn’t easy but Jen handled it with patience and walked me through every option available (multiple times). I worked with her for life insurance , however , she also showed me ways that I can save on my auto insurance. She can help with all of your insurance needs. I can’t recommend her highly enough !

5 /5 AnneMarie Iqbal: I have entrusted them with my car and home policy and they do an outstanding job and always give that personal touch when talking and helping you. I always recommend them to all friends and family. I wanted to add to my review. Give great appreciation to Makelya Penny that has been helping for the past few months the in getting my claim approved and worked with me very thoroughly and was always updating me on the progress. Diane you have a very organized and professional team with you there and so happy to have all of our policies with you !!! Thank you all!!!