State Farm: James B Lavelle - New York (NY)

5 /5 Vytas Knygnesys: Now that we use the talk part of our phones less often, one never knows how a service call will go. How many prompts will I have to go through to get to a person? Once there, how efficient will the process be? My insurance transfer process was a breeze! Phone answered promptly, and Graces support and efficient processing of the details needed to support my insurance transfer from one State Farm state to another went smoothly.

5 /5 Barbara Dobek: I had the pleasure of working with Rania from State Farm and she is simply the best. Extremely professional, knowledgeable and very helpful. She found a car insurance policy that perfectly fits my needs and made the whole process extremely easy and stress free. If you need a car insurance and looking for exceptional customer service Rania at State Farm is the person to reach out to. Don’t waste your time looking elsewhere.

5 /5 Javier Seymore: Joanne has been my insurance agent for over 20 years. Joanne has covered all of my insurance needs including life, vehicle, jewelry, home, renters policies and art policies. Joanne is responsive and always answers my emails within 30 minutes. I would rate Joanne a 10 out of 10 in customer service. Keep up the great job.

5 /5 Abby Castonguay: This was my first time working with State Farm (for renters insurance), and it was a very positive experience. I chatted with Grace over the phone. She was patient with me, walking through the process and answering all my questions. Quick, easy, and lovely service -- I would highly recommend!

5 /5 galit gabbayribak: Reaching out to Ashely at State Farm Insurance was truly one of the best customer service experiences I’ve had. Her professionalism, deep knowledge of insurance, responsiveness, and warm, thoughtful approach were exceptional. Ashely went above and beyond—thorough, clear, fast, and always kind. It was an absolute pleasure working with her, and I look forward to doing so again in the future.