State Farm: James B Lavelle - New York (NY)

Latoya SWAPP My agent Hudson was amazing he found the best deal for my company with excellent customer service. He was always available and very knowable of his products. He handle everything that i required with urgency thank you for your exceptional service...

carolyn lawrence I have had the pleasure of working with MetzWood Insurance for a number of years and have received consistently excellent service for all of my insurance needs. I particularly appreciate the fact that MetzWood automatically reviews my policies and recommends beneficial changes thereby saving me money and providing me with peace of mind.. Many thanks, Carolyn

H I had a great Quote from Moises , He was quick to set me up for my quote and made sure to give me Important discounts.He explained everything in detail and the process was clear and efficient . I highly recommend reaching out to him if you want good affordable insurance here in NYC.

Brendan Peck I went through Urbanski because my Dad insisted on it. Initially when I called, I was told I had to come in because "they dont do business over the phone" in 2025. Immediately I didnt want to go with them because thats just outdated. I sign up for my policy anyway and went through progressive. We paid all of the 6 month up front. A month later, I get a notification on that it has been cancelled. I call progressive and the bank to ensure everything was correct, the bank says there was never a payment they declined and theres plenty of money to pay the 6 month premium Urbanski had no information for me and didnt even know it was cancelled. Progressive ends up telling me they cannot sign me a policy in NYS at all now that it happened once. Basically, this boils down to an issue of entering the card information incorrectly or something on the Agency side is what I was told. Now I cant go through progressive at all, have to pay more through the next lowest company, and will not be going through Urbanski for anything anymore. Should have trusted my gut or checked the reviews before just trusting them. Look anywhere else. Update: Finally got them on the phone today. Let the rude old man know that I didnt appreciate being screwed out of a policy with Progressive, he simply said "okay goodbye" with no apologoy or anything whatsoever. He was cutting me off the entire time I was explaining what happened and how we arrived at the fact that he screwed everything up. No apology. Kept saying "did you call progressive?" Each time I spoke. Isnt the entire reason we go through an agency so that they can do this stuff for us? This is hands down the worst experience Ive ever had as a customer.

linda lasalle My husband and I have been using this insurance for at least 20+ years and highly recommend this company. My agent, Anna, and her superior, Liz, our top notch in their knowledge of all issues that I have encountered. If there is a question that they cannot answer, they will research it and get back to me very quickly. it is so refreshing to have people who actually take their jobs very seriously and follow through with anything I need. From the person who answers the phone to my agent and anyone else involved, they are pleasant, competent, and extremely responsive. I am 100% satisfied with customer service and would highly recommend them to anyone who needs any kind of insurance. They really know their stuff!! And their rates are competitive.

Terry Kristensen I just called the Ithaca office and asked Kristin several questions about my most recent premium. She provided friendly and excellent help! She even tracked down clarification on a topic that wasn’t clearly laid out in the documentation. It’s exceptional to place a support call knowing that it’s going to actually be a pleasure and not something slow and drawn out. Both Kristin and Emerson provide the type of exceptional service that I actually look forward to. Pretty special, wouldn’t you say!?!

Gene Pfeiffer Theyre prompt and always ready to help and serve! They have been rendering dependable service for me over many years! Thank you National Integrity Life Insurance.

john leto Eric is very knowledgeable, supportive and provides quick turnaround. He and his team are professional and responsive. I give my strongest recommendation.

Herman Jenich Allan Sages is an amazing insurance agent and--even more so--a superb client advocate. He is responsive, knowledgeable, and diligent--and he helps work through tough issues with an upbeat attitude. I am a real stickler for detail and timeliness...and Allan is among the few folks I have worked with who can match me step for step. He always follows through on his commitments and is available to talk. He has deeply impressed me, and I know he will certainly impress you! Call him. Theres no better insurance agent.