Fernando Reynolds x Bailey Place Insurance - East Syracuse (NY)

Deborah Bottom The service I received from Francisco was great. He was very professional and helped me set up my car and renters. He was even kind enough to set up my Drive safe and save at the office. Highly recommend the Hector Camilo State Farm Agency.

Jimmy Monfils Brent and his team were an absolute pleasure to work with. As first time homebuyers, he did a great job of quickly getting us up to speed on the conditions of the market. He was extremely responsive and accommodating and was even able to book showings the same day we showed interest in a property. He was never pushy, encouraged us to take our time, and was always honest and transparent with us every step of the way. Thank you Brent for putting in the work to get us in a home we love!!

Kawtion Frank Tomasini is a fantastic CPA. Switched last year from my longtime accountant and Frank is much better and reachable always.

Eric Shiel Craig was exceptional at helping me set up Renter’s insurance. Handled it quickly and with kindness. Definitely going to keep in touch with Kinowski for other needs.

Kurt N I had the pleasure of working with Kathryn and her team from Alpha Omega and I couldn’t be more impressed! From the very first consultation, it was clear that they genuinely cared about finding the best solution for my unique insurance needs. They took the time to explain the different options, answer all my questions, and ensured I understood every detail. What really stood out to me was their transparency and dedication. I never felt pressured into any decision, and they went above and beyond to help me save money while still providing excellent coverage. The entire process was smooth, and I felt completely supported the whole way through. I highly recommend Alpha Omega to anyone looking for an insurance broker who is knowledgeable, trustworthy, and truly cares about their clients. I have and continue to recommend their services.

Behzod Vafo Ive been a client of this insurance broker for 8 years, and my experience has been consistently excellent. Even though Ive only visited their office a couple of times, theyve handled everything smoothly over the phone and by email throughout the years. They are always quick to respond to my questions and take the time to explain things clearly. Right now, Im in the process of transferring my license plate to a new vehicle, and they patiently walked me through the entire process. They also gave me helpful advice on how to complete it as quickly as possible. Im very grateful for their professionalism and support. Highly recommend!

Laurie Murphy Katie and Ryan went above and beyond in meeting my insurance needs which required much coordination with other agencies. I really appreciate all the work they did on my behalf. Great team!

Brendan Peck I went through Urbanski because my Dad insisted on it. Initially when I called, I was told I had to come in because "they dont do business over the phone" in 2025. Immediately I didnt want to go with them because thats just outdated. I sign up for my policy anyway and went through progressive. We paid all of the 6 month up front. A month later, I get a notification on that it has been cancelled. I call progressive and the bank to ensure everything was correct, the bank says there was never a payment they declined and theres plenty of money to pay the 6 month premium Urbanski had no information for me and didnt even know it was cancelled. Progressive ends up telling me they cannot sign me a policy in NYS at all now that it happened once. Basically, this boils down to an issue of entering the card information incorrectly or something on the Agency side is what I was told. Now I cant go through progressive at all, have to pay more through the next lowest company, and will not be going through Urbanski for anything anymore. Should have trusted my gut or checked the reviews before just trusting them. Look anywhere else. Update: Finally got them on the phone today. Let the rude old man know that I didnt appreciate being screwed out of a policy with Progressive, he simply said "okay goodbye" with no apologoy or anything whatsoever. He was cutting me off the entire time I was explaining what happened and how we arrived at the fact that he screwed everything up. No apology. Kept saying "did you call progressive?" Each time I spoke. Isnt the entire reason we go through an agency so that they can do this stuff for us? This is hands down the worst experience Ive ever had as a customer.