R J Jewelers - Auburn (NY)

5 /5 M S: Excellent customer service. Brought in a watch where I had changed the battery but couldnt get the battery cover to reseat/seal. The person behind counter took it into the back room and returned

5 /5 Barbara: I have been a customer of RJ Jewelers for years and have always gotten excellent service! Bob and his staff are absolutely wonderful!

5 /5 Shania Nord: I stopped in to inquire about a custom wedding band as the jeweler I first went to had not gotten back to me with a quote for my ring in over a month even after several times following up. I told them my situation and within 20 minutes they had a personalized quote for me to make my dream ring! They told me the ring would be done in 3 weeks and they finished it in 1. I’m blown away with how quick and easy it was and how STUNNING my ring is. Thank you so much to Bob for a gorgeous ring and the ladies in the store for the amazing customer service. I can’t wait to wear it (who am I kidding, I’ve been wearing it all day since I picked it up even though my wedding isn’t for 2 months) and I will be recommending RJ Jewelers to everyone!! There is something to be said about family owned businesses. Thanks again!

5 /5 Sierra Priest: Soooo so very pleased, i went in looking for a replacement bridal set after mine were lost due to a mistake with sizing at another store. The woman i worked with from her initials on the receipt, im going to assume her name was barbara maybe? She was amazing, very patient and knowledgable about what i wanted and how to keep me in the price point i wanted. I will always come back to RJs for any and all jewelery needs. Thank you so much for the help and having awesome customer service!

5 /5 Darrell Fronczek: Wow the staff was so professional I love that in a home town store that is why we continue to do business with them.