Freeman & Foote Jewelers Inc. - Utica (NY)

Christian Santana Wow. It was my nieces sweet 16 and I was looking all around NYC deciding where to get her the iced out name plate necklace she’d been asking for. This was my first time making such a big jewelry purchase so I had a lot of questions, but Chelsea made it such a pleasurable experience. She handled all my questions, made sure I had a full understanding of what I was purchasing, all my options and how the process would work. The necklace was stunning and my niece loved it. I’ll definitely be coming back for future purchases. Chelsea THANK YOU! For turning a headache into a a seamless experience. FROST THANK YOU! For the A1 product.

Karlee Bensley Review #1: Amazing people and amazing service. They made a beautiful bracelet out of my mom’s shirt pins she had from bowling over the years. Would recommend them in a heartbeat! Review #2: Came back to get my grandmothers ring fixed (she passed in 2018). It was so important to me that someone takes special care of it and fixes it properly as it means too much to me. Couldn’t be happier. It is so gorgeous and they did an incredible job!!! Thank you so much!!!

M O Great options however the following around the store in crazy and the pushy nature of it, it’s almost like they have you on a timer where there isn’t even time to look at options.

JungleWorld Peter Keane Had my watch fixed and called me mid-week to let me know.. picked up within their hours of operation on Saturday. Very satisfied with the results, left there and couldn’t wait to put my watch on. Very nice people, smooth transaction!! 5 *!!

Hailey Gerhart Wow wow wow!! Stunning hole in the wall boutique that makes me feel like I’m Alice in Wonderland. As a college student, I appreciated the forgiving price range! Walking home with a beautiful piece and I couldn’t be happier.

Derek Gonzalez Maria! thank you for the Great customer service appreciate you and I will definitely come back to do more business with you in the near future

Scott Frost Top Shelf is an absolute gem—a must-visit for vintage clothing, handmade jewelry, vinyl records, antiques, and everything in between. But what truly sets it apart is Barb, the incredible owner. She’s a treasure trove of stories and local knowledge, and her warmth and wit are just as memorable as the curated finds in the shop. Barb is one of a kind, and a visit to Top Shelf is guaranteed to leave you inspired and smiling.

YIZE NATION Ms.Melissa is absolutely amazing!! I have been going to zales for many years now and she has always been there to meet all my needs and also help my husband pick out the most beautiful jewelry for me. Ms. Melissa is super knowledgeable and very pleasant every time I see her. Give this woman a raise!!!! She makes every experience worth driving all the way to the mall! Thanx again!!! 10 star if I could

Jasmin Ramkisson I love this place!! I’ve come here for fine jewelry cleaning and repair.. their work is awesome.. I no longer have to go to the diamond district which is a plus! The owner is personable and the staff friendly and very helpful. If you’re looking for quality service and beautiful jewelry this is the place to go!

Angie I always go through Diane shes absolutely the best employee there she takes her time getting to know not only you as a person but your likes and dislikes when it comes to jewelry My husband has been going through her for 5 years now I have only been going through her for 2 years but she already knows what kind of jewelry I like what kind of jewelry I dont like the kind of person I am shes a very friendly person and every time I even walk past there she always makes sure to greet me start up a conversation with me she never pushes for sales she always makes sure that you are absolutely set on buying what she is trying to help you get definitely deserves a major promotion anyone that comes here make sure you go through Diane she is an amazing woman and you will not regret getting your next piece of jewelry through her